Harrison Wei Email & Phone Number

Irvine, California, Us

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using AWS. Caylent is an AWS Premier Partner.

• Site management (Wordpress, Wix, Squarespace) and integrations• CRM Systems audit and recommendations• Digital transformation, marketing, branding, strategy, and product management• Google Analytics & Google Ads• Search Engine Optimization (SEO) and Search Engine Marketing (SEM)• SERP, keyword, and competitive audit and analysis• Technical and non-technical business process and workflow management• Technology platform and strategic audit• Content management, production workflow, content structure, hierarchy, and taxonomy, and tagging (metadata)

Austin, Texas, Us

• Led a program of 80+ members to strategize, roadmap, and execute on replatforming and integration of WMS, OMS, ERP, and E-Commerce platforms to reduce operating costs and inefficiencies and increase revenue streams for two companies; a global sports apparel company and multi-national furniture company• Program management of large-scale enterprise technology transformations in a Scaled Agile matrix model• Acted as Scrum of Scrums across cross-disciplinary teams including UX, UI/Front End Development, Back End Development, Product, Business Process Analysis, and QA, in addition to a team of Scrum Masters• Aggregated continuous and live metrics-driven reporting and change of the program for C-level client sponsors• Led weekly Transformation Office meetings bridging the client and consultant executive leadership• Managed five direct reports, reviewing performance and provided guidance and training around career pathing

Redmond, Washington, Us

• Migration Strategy and Design Project Manager for the Microsoft Web Framework, a corporate web framework/design system including glyphs, themes, web components, patterns, and overall corporate, on-brand, and accessible web experiences; the Microsoft Web Framework is essential for Microsoft's global web presence and helps departments bring their product information to consumers at scale• Planned and executed migration to AEM (Adobe Experience Manager) to consume the design system• Practiced transformational change management for product adoption through training scheduling and planning, self-service documentation strategy, and support channel evangelism through the transition and post-transition lifecycle• Facilitated usability testing and A/B experimentation planning to drive quantitative based decisions for the product backlog and roadmap• Managed UX Web designers, developers, and accessibility SMEs to build and scope out framework and site enhancements• Worked with downstream partners, integrators, and users (business and marketing groups) to elicit requirements, set expectations, and provide requirements around new release updates, iterations, and enhancements to the framework• Ensured accessibility practices and training through the product development lifecycle. Gained a deep knowledge and understanding of accessibility standards and best practices through WCAG• Executed on project planning around design framework product updates including design tokens and a motion framework• Budgeting, timeline, and resource management• Via Rational Interaction, Inc. (now DesignIt), a Wipro Digital company

Singapore, Singapore, Sg

Cofounder of Singapore Heavy Engineering Pte. Ltd., an environmental engineering and innovation company.Grew and managed all aspects of the business including:-Executive Leadership-• Identified significant opportunities, drove company vision.• Strategy and roadmapping of all product lines, with strategic and agile pivots when necessary.• Company financial, operational, and headcount growth.• Managed basic corporate finance and budgeting, wrote and reviewed complex multi-party contracts.• Investment and valuation strategy.-Engineering and Manufacturing-• Parts and subcontract procurement.• Assembly and manufacturing sourcing.• Supply chain management.• End-to-end product development, including ideation, engineering, prototyping, integration, quality testing, iteration, and scaling to small-batch production.-Marketing and Sales-• Executive sales meetings and demos.• Content creation for digital marketing, brand presence, and website content.• Managed digital marketing campaigns.-Interpersonal Management-• External: Supplier, vendor, customer/account management.• Internal: Recruiting, hiring, and employee management.

Bellevue, Wa, Us

• As part of the PMO, facilitated incoming projects through the approval pipeline• Managed budget and change request flows of on-going projects• Via Coppei Partners Consulting

Seattle, Wa, Us

• Project Managed a $700k USD implementation of an Adobe Experience Manager and Adobe Marketing Cloud solution with multiple integrations within and beyond the Adobe suite• Elicited requirements and provided recommendations for the solutioning of analytics, targeting, authoring, and end user experience of the digital website platform launch and rebranding• Managed resources (up to a team of 10) from a team of vendors including a technology/development team and analytics team• Worked hand-in-hand with the client-side program management and executives to ensure timely delivery of the scope by tracking project burndown and budgetPlatforms: Adobe Experience Cloud; AEM

Chicago, Illinois, Us

(Explore Consulting at the time)• End-to-end project and resource management of SuiteCommerce Advanced E-Commerce implementation projects; avg. project size $200k USD• Lead a team of two backend developers, two frontend developers, a UX/Creative Designer, and a Solutions Architect through daily scrums and phased sprints• Tracked budget burndown, allocated task assignments, and managed feature backlogs to ensure timely and seamless project launches• Continuous engagement and correspondence with C-Level stakeholders to manage expectations and timeline, and elicit requirements and clarifications for project scope• Estimated pre-sale proposals through demoing, researching and interviewing current state prospects, and performing gap analysis for conversion to close contracts; avg. proposal size $150k USD

New York, Ny, Us

• Facilitated digital and creative-driven initiatives for a large telecommunications company with executive level stakeholders• Worked with creative, UX, strategy, and content creators to solve the need for telecommunications consumers to have an omnichannel and seamless experience from shopping, to purchase, to brick-and-mortar, to continued customer service and support• Implemented agile prototype based methodologies for these design-focused projectsCompany was Razorfish at the time, before M&A.

Chicago, Il, Us

• Owned the scoping, quality, and success of large Demandware implementations; avg. project size $500k USD• Architected integrations between new commerce platforms, Point-of-Sale systems, order management and fulfillment systems, and ERP• Improved a developing business analysis process by introducing workflow, transition to QA and UAT Testing, and leveraging the Atlassian tool set, including Confluence and JIRA. Transitioned previous project tracking work from Redmine to the Atlassian Suite• Owned tacit subject matter expertise knowledge on the Demandware and hybris E-Commerce platforms, and guided this knowledge with executive level stakeholders

New York, Ny, Us

Brands: Nike, Honda/Acura, T-Mobile, Discount Tire, Walmart, Staples, and Microsoft (Office, Xbox, Bing, Brand, Windows, and World-Wide Retail)• Worked with the Delivery Management team build consumer-facing experiences across multiple simultaneous engagements and workstreams• Worked in User Experience, Creative, Design, Social Media, Strategy, and Front End Development fields to build brand experience apps, site landing pages, and platformed systems• Championed initiatives in digital strategy, digital marketing, and omni-channel brand presence for multi-million dollar contracts• Backlog creation and requirements elicitation through Discovery process• Large Commerce/E-Commerce project scoping and implementation• Product owner of the deliverable solutions• Have worked on extremely short turn-around engagements for brand campaigns (Three weeks for a Campaign Landing Experience Page)• Organized and deployed Adobe AEM (CQ) backend annotations for authoring dialogues• Analyzed and proposed recommended changes to Point-of-Sale (POS) systems• Wrote training guides for hybris management tools• Deliverables: Business Requirements Documents, User Flows, Process Flows, Use Cases, Backlog and Sprint Mapping in JIRA, Functional Design/Specification decisions and documentationCompany was Razorfish at the time, before M&A.

Dublin 2, Ie

• Acquisition of Acquity Group by Accenture• Same capacity and role as Acquity Group -- see below

• E-Commerce consulting. Business Analyst Role under Transaction Management/Omni-Channel Commerce and Retail Solutions• Provider of end-to-end solutions that combine the expertise of Digital Strategy, Digital Marketing, and Technology Service for streamlined and value-driven results• Led director level client-engagement sessions• Client-focused solutions fulfilling Business Analyst role, to create a Business Context Diagram and other high deliverable documents• Writer and owner of Business Requirements Document, Functional Build List, Functional Specification Document (Functional Design), Test Case Tracking, and User Story Creation• Worked with Altassian JIRA, Inflectra SpiraTest, hybris E-Commerce platform, and Demandware SAAS Commerce platform• Large Stake - Projects typically in the capacity of 1 to 2 million dollarsProject roles: Business Analyst on hybris, Quality Assurance Lead on Demandware

Arlington, Va, Us

• Conducted a capstone project that analyzes forecasting of scrap metal reclamation pricing and purchasing; $70 million of revenue to the company• Cost reductions upwards of $100 thousand in idle inventory through database streamlining• Learned and practiced Kaizen, Lean, and Six Sigma techniques for methods process improvement• Managed multiple projects concurrently involving presentations, spreadsheets, and inventory systems, IBM Maximo and IHS Struxures• Led staff relocation for workload manager dispatchers across the Puget Sound• Negotiating bids and contracts for the setup of power lines to the Tiger Mountain radio tower• Worked with groups from both hourly and salaried staff and attempted workforce optimality• Capstone project that created and streamlined GA career skills mapping used company-wide

Richfield, Minnesota, Us

This was a part-time job during high school• Led and exceeded monthly department KPIs including sales, dollars per sale, and sign-ups• Staffed to Digital Imaging department; DSLR Cameras and HD Camcorders• Known for top-quality customer service• Worked with Point-of-Sale/Transaction Processing Systems

Bachelor Of Arts, Business Administration, Management Information Systems And Services

Business Administration - Management Information Systems, Accounting