Euniz Limuco Email & Phone Number

Manila, NCR, PH

Manages publishing and sound recording Content ID claims across multiple accounts within YouTube's CMS.

- Handled initial correspondence via Zendesk for client support operations as a Client Support Coordinator, serving as the primary contact for record labels and DSP partners using the company’s distribution services, ensuring efficient and effective support.- Oversaw the quality assurance of digital releases distributed to User-Generated Content (UGC).

Philippines

Provide assistance to artists with regard to Licencing, Establishing Official Artist Channels on YouTube, Content ID Applications, Submitting Claims, Creating VEVO Channels and Videos, Whitelisting, MusicPublishing, and Royalty Collection.

Philippines

- Answering questions from artists promptly, acknowledging and resolving problems with their accounts,marketing, music releases, and overall procedure by email or live chat via Intercom.- Communicating with artists regarding promotional activities, releases, queries, and posts on varioussocial media platforms.

Atlanta, Georgia, United States

• Assist car owners to set up their service maintenance appointment through chat.
• Answers their inquiries regarding cars including parts, service, insurance, prices and pre-orders.

Philippines

- Diagnose, troubleshoot, and resolve hardware, software, or other network andsystem problems, and replace defective components when necessary.- Perform data backups and disaster recovery operations

Philippines

- Speak with customers over the phone to provide answers to their queries, take orders, close accounts, or gather extra details pertaining to complaints.- Provide assistance to users with their inquiries regarding plain old telephone mailbox services and features.- Ensure that necessary adjustments have been made to meet the needs of our clients.