Leading all e-mail and digital content marketing efforts with the goal of increasing brand awareness, website traffic and free and premium conversions on Lustery.

• Advise and develop social media strategies for clients in different industriesincluding fashion, entertainment, sextech, real estate, packaged food, Web3, and more• Identify and analyze how to engage specific target audiences through social platforms• Determine key metrics to measure monthly performance• Create content calendars on demand including photo, video or graphic suggestions and captions• Monitor social trends within each client’s community daily to include them within their content• Maintain a high level of engagement with the client’s following and other relevant accounts• Build performance analysis reports and present them to the brand owner

• Develop social media strategies for film releases and marketing campaigns• Create monthly social content calendars for 15+ different accounts• Ideate and create content using design and video editing tools• Manage content shoots for social media• Liaise with design and editing teams to create content• Take, edit and post videos and photos of events for social media coverage• Scheduling, writing copy for, and posting social media content for 15+ accounts• Actively search for new trends we can incorporate to our content• Monitor all messages and engage with DM’s, replies, comments, and emails• Staying up to date with relevant world news and comment when appropriate • Build monthly social analytics reports• Assist in building and monitoring paid social media campaign efforts• Management of relationship and content planning for brand ambassadors• Training and managing the social media intern• Lead influencer engagement and outreach efforts

• Handle incoming customer feedback - positive or negative - through the different communication channels Hosco has.• Provide product/services information and find the right solution for any issue our members might face.• Identifying and assessing customers’ needs to achieve satisfaction.• Propose improvements to the different teams at Hosco from feedback gathered.• Manage and review all new profiles requests on the platform.• Follow communication procedures, guidelines, and policies.• Take the extra mile to engage Hosco members. There are no creative limits, and we are open to try new approaches to make each member a Hosco lover.• Participate in other related projects to support the CRM team.

• Assisted in planning and executing marketing campaigns• Created and managed print and digital marketing content• Participate in conferences and tradeshows as appropriate• Create, curate, and manage all MediaLab social media channels• Develop and execute paid social media campaigns according to marketing objectives • Analyzed website SEO and provided detailed reports on best practices to improve• Crafted press releases and updated media contact list

• Publicized and promoted over 20 talents to the Hispanic market• Assisted with television, radio and print media tours of film actors and crew• Developed and maintained relationships with regional print and broadcast media• Managed the interviews and activities of Latin Iconos’ artists at red carpet events, including the Latin Billboards• Assisted with backstage accommodations for VIP guests and media guests at various events, such as concerts and galas

• Track, analyze, and interpret social media metrics• Write analytical reports to inform supervision• Engage and inform incoming and current students via Facebook groups, Instagram, Pinterest, and Twitter• Perform weekly updates to HRE email listservs• Recruit, train, and direct 18 tour guides during fall orientation• Managing housing tours during orientation• Give presentations to future students about living on campus • Serve as director and social media manager for the USF Housing LIVE! Web show• Assist with creation and revision of print and electronic campaigns• Utilized Adobe Creative Cloud software to design an Instagram aesthetic that led to a 100% engagement increase

• Helped customers with any questions they might have in a friendly and effective manner• Worked with other members of the staff to solve customer problems as quickly as possible• Kept track of temporary room keys and building access cards that students borrow• Received mail from official carriers and deliver them to students• Participated in semester housing check-ins and checkouts

• Performed Internet research for database collection and organizing• Wrote and published articles for the company’s journal• Managed social media accounts of the company• Directly communicated with clients/potential clients