Yana Privalova Email & Phone Number

Saint Petersburg, Ru

Санкт-Петербург, Россия

Business trainer for sales and service (own project)Created 4 business training projects for education staff in sales and service in the beauty niche. My educational products focus on: -Developing sales skills. -Enhancing service in beauty salons. -Establishing standards for administrative salon staff.As a result, my training encompasses a 360-degree approach to shaping client imageTrained more than 50 enterprises. Speaker at the St. Petersburg CEO-Beauty Forum on staff traininghttps://beauty-ceo.ruSpeaker at Salon week forum on staff traininghttps://salonweek.ru/moscow Focus: Creating educational products and conducting offline/online training for clients. Conducting staff certifications for clients.

L'OrealRetail and Education YSL BeautyResponsibilities:- Training YSL Beauty team staff according to luxury segment standards.- Adhering to brand guidelines.- Working with employees on sales techniques.- Conducting and creating training sessions.- Collaborating with other company functions to enhance the brand's position.- Educating direct clients of YSL Beauty to improve the expertise of external consultants.My main pride in this role lies in the acquired skills related to staff training and the luxury approach to education

Saint Petersburg, Russian Federation

Coty, Inc.Sales trainer/ Key Account Manager-Adapting and training sales managers on Wella product sales for beauty salons.-Creating an adaptation plan and implementing it in the field.-Ensuring compliance with company standards in employee training to establish a unified approach.-Additional responsibilities include overseeing the training and procurement for three key clients in the region.My main pride in this role: Successfully adapting three talented Wella sales managers from scratch and achieving a 300% increase in sales share for the key client (Ola beauty salon)