Yurong Chong Email & Phone Number

Singapore

Trust & Safety expert for Meta's Family of Apps (Facebook, Instagram, Whatsapp, Threads)- Successfully led the development of comprehensive operational solutions to ensure compliance with local laws and regulations (e.g. Taiwan's SITCA, EU's DSA, South Korea's TBA)- Proven track record of creative thinking, driving multiple efficiency projects that generated significant cost savings- Lead the global vendor (workforce) management space within the Regulatory Operations team, ensuring operational excellence (e.g. quality metrics, training oversight, service adherence goals are achieved) in a cost-efficient manner- Spearheaded multiple external trust-building initiatives with regulatory agencies to diffuse regulator risks in APAC- Influenced policy development through data-driven insights to advocate for efficiency gains and unblocking operational challenges - Effectively collaborated with various internal stakeholders such as Legal, Comms, and Product and ENG to solve complex problems

Singapore

- Analysed category and brand performance data across 6 SEA markets with excel and Shopee's marketing softwares to generate meaningful insights for brands such as Adidas, Calvin Klein, LEGO. [Key Account Management] - Supported the team in acquisition of brands by independently conducting market research to identify top players regionally and build decks for pitching purposes [Acquisition] - Collaborated with cross-functional teams in the planning and execution of Regional Brand Campaigns, which exceeded JBP GMV targets (>20%)Brands that I worked with: Adidas, LEGO, Calvin Klein, Levi's, Disney, FILA and more

Singapore

- Supported the J&J Design Team in the establishment and maintenance of relationships with key business partners in various stages of business development (KAM)- Spearheaded project management within the team, using tools such as Wrike to manage project deliverables, specifically designing systems to help track programs, business development leads and finances (PM)- Managed and supported end-to-end cross functional projects from design research/audits to prototyping and mockups whilst ensuring on-time delivery - Exposure and contribution to design projects – including design research and heuristic evaluation of digital experiences, whilst supporting ideation/ design thinking workshops. Brands that I worked on: Listerine, Neutrogena, Johnson's, Aveeno, Dr Ci Labo and more

- Performed analytical reviews, variance analysis, test of details and substantive analytical procedures whilst ensuring proper documentation of all work done with minimal errors - Communicated effectively with the audit team and clients, building strong rapport to execute timely final year audits - Conducted research in the oil, coal and shipping industries to better assist the audit team in the risk identifying process- Performance assessed as “Exceeding Expectations” at the end of the internship and subsequently secured an opportunity to join the firm's Accelerated Career Programme upon graduation

Bachelor'S Degree, Accounting And Finance

Honours and Awards: William & Fung Foundation Scholar NUS Business School Colours Award (Gold) NUS Student Life Award Activities.

Bachelor'S Degree, Business/Managerial Economics

Exchange: Spring 2019 Language Proficiency: HSK Level 6 Notable Courses: Money and Banking, Case Analysis for Corporate Finance.