Yaser Ibrahim Email & Phone Number

Yaser is a senior business development and IT service management professional with service operations management experience Yaser is a high-achieving IT & Network Expert, Operations Director and Business Professional with successful engineering experience in the IT Services & Telecom industry.After 25 years of dynamic experience in the ICT field, Yaser has become:- IT & ICT Services sales professional managing multiple vendors solutions - Seasonal Leader with successful profit and loss management experience- Strategic Planning- Program Management - Expert in employing resources to monitor, design and deploy state of the art security and IP data networks- Expert in managing and operating cutting-edge solutions that involve Cloud Computing, IoT, NFV and SDNs- Proficient in Operational Reorganization and System Architectures- Expert in building network operation centers for fault and performance management work flow- Service Management, incident management, problem management - Continues Services improvement - Expert in Sales Enablement and Customer Engagement missions- Passionate about executing challenging strategies across organizations- Known for achieving targets while managing and controlling tough budgets- Confident, articulate and persuasive communicator, presenter and negotiator- Optimist who likes working with diverse multi-cultural and professional individuals- Expert in Deploying network management software for monitoring and incident management - Quality Control &Assurance systems experience with team leadership- Training and development - Analytical skills: collect, gather, visualize and analyze information in details including the ability to see a problem or situation from different points of view - Customer satisfaction tools and surveys - Staff & Team mappings and Evaluating inside the organization- Computer Science, all Windows Office apps, Training ability with knowledge transfer- CCIE Routing and Switching Certified - ITIL v4 Foundation Certification - IT Service Delivery Management- Business Relationship Management - Risk Management - Healthcare systems experience - Experience with Health Information Systems

Listed skills include Bgp, Cisco Technologies, Ccnp, Ccna, and 37 others.