Yvonne Sears-Banks Email & Phone Number

Bethlehem, PA, US

Bethlehem, Pennsylvania, United States

• Hire, train, manage and maintain payroll for staff of 22 employees. Execute corporate and social events. Work closely with culinary staff to ensure successful events. Maintain staffing levels that exceed client.
• Manage banquet business level of $2.1 million
• Execute events upwards of 1500 guests in a fast-paced environment
• Consistently exceed client expectations resulting in repeat business

Bethlehem, Pennsylvania, United States

• Supervised event set-up and execution. Prepared weekly sales reports. Extensive communication with clients. Worked closely with department heads to ensure seamless client experience. Assisted Sales Director with.
• Increased meeting room rental by 10%
• Consistently achieved and exceeded monthly sales goals
• Negotiated all aspects of corporate and social accounts

Richmond, Virginia, United States

• Primary caterer for Philip Morris USA. Supervised set-up and execution of onsite and off-premise events. Responsible for ordering all beverages including wines and spirits. Managed staff of 8 employees. Prepared weekly.
• Assisted with the renewal of a 5‐year contract with Philip Morris USA
• Increased total sales by 20% over forecast
• Reduced payroll by approximately $40k annually

Richmond, Virginia, United States

• Catered exclusively for the Lewis Ginter Botanical Garden. Generated proposals, conferred with clients, designed event diagrams and fully supervised all catered events. Calculated and processed billing.
• Developed strong client relations that resulted in 35% of repeat business
• Created Excel documents that increased productivity by 50%
• Coordinated with all departments to ensure client satisfaction, which resulted in an average of 6 recommendations per month

Somerset, New Jersey, United States

• Managed a staff of 10 employees. Scheduled corporate and social events. Interfaced regularly with clients and vendors. Performed various hotel administrative duties.
• Exceeded 2001 revenue objectives totaling $150k
• Increased sales by 20%
• Increased profitability by improving inquiry responses by 50%

Newark, New Jersey, United States

• Managed a staff of 45 employees. Handled schedule coordination and payroll of staff. Controlled all beverage and supply inventory. Scheduled special events. Supervised customer relations.
• Promoted to Club Manager within 2 years of previous promotion
• Recruited and trained a staff of 45 new employees within 2 months of opening new business
• Increased company’s monthly income by $1k by utilizing internal staff

East Orange, New Jersey, United States

• Processed weekly financial reports. Expedited all monetary transactions. Assisted customers in booking special events. Attended executive meetings. Performed all administrative responsibilities.
• Implemented a membership program that contributed to 20% increased business
• Promoted to Executive Assistant within 18 months