Please complete the CAPTCHA to continue
@microsoft.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Yvonne Sellons is listed as Strategic Customer Success Executive | Customer Relationship Management (CRM) | Customer Advocate | Creative Problem Solver | Onboarding & Retention at Avaya, a company with 10 employees, based in Mission Viejo, California, United States. AeroLeads shows a work email signal at microsoft.com and a matched LinkedIn profile for Yvonne Sellons.
Yvonne Sellons previously worked as Customer Success Executive - Managed Services/Private Cloud at Avaya and Notary Public at Notary Public For The State Of California. Yvonne Sellons holds Bs, Business Management from University Of Phoenix.
This section adds company-level context without repeating Yvonne Sellons's masked contact details.
AeroLeads found 1 current-domain work email signal for Yvonne Sellons. Compare company email patterns before reaching out.
Strategic Customer Success leader with 15+ years of experience establishing, maintaining and expanding key account partnerships through exemplary service, support, and sales strategy. Serve as a trusted advisor, providing clients with enterprise solutions that meet their business needs – maximizing retention & consumption rates. Customer Success Manager | Enterprise Client Success ManagerEmail: ysellons@gmail.comIdentify opportunities to increase revenue with new and existing accounts, working with cross-functional teams to provide customers with a seamless onboarding and support experience. Address technical demands, issues, and concerns quickly and appropriately, ensuring the utmost in customer satisfaction.Effective contract administration and negotiation skills, with an exemplary background in account management and team leadership. Expertise includes project management, contact centers, data management, and CPE/cloud (UCaaS. Certified Customer Success Manager.)CORE COMPETENCIES:• Customer Success • Customer Onboarding• Customer Retention• Account Management• Project Management• Business Development• Partnership Management• Enterprise Solutions• Revenue & Growth• Incident/Escalation Management• Contract Negotiation• Team LeadershipACCOMPLISHMENTS:~Collaborated with the Account Team to convert top customer from premise based (CPE) to cloud - UCaaS, increasing solution and ARR by over $1.5M.~Developed and tracked best practices enhancing the customer experience and raised CSAT by 12%.~Partnered with Service Engineering to reduce MTTR, increasing overall customer satisfaction.~Received 102% customer retention score for Managed Service Account base.Please contact me at (949) 201-6967 with Customer Success Manager and Enterprise Client Success Manager opportunities.
Listed skills include Voip, Telecommunications, Solution Selling, Unified Communications, and 46 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Morristown, New Jersey, US
Develop customer relationships, become a trusted advisor, team with our customers, both internal and external, so they succeed in their mission, drive innovation that enhances their customers experience and ensure customer satisfaction with our delivery.
Sacramento, California, US
Working with some of the top escrow companies nationwide to provide purchase/refinance Mobile Notary/Signing Agent services. When working with me, you can be assured you are dealing with a notary who is knowledgeable, detail-oriented, highly experienced in notarizing loan documents, and extremely respectful and considerate.
Redmond, Washington, US
Creating relationships with customer stakeholders and internal teams to understand customers' objectives and priorities. Collaborated cross-functionally to develop Customer Success Plans for client's digital transformation journey to consume the maximum benefit from support agreements and cloud offerings to provide the best value for our customers and.
South San Francisco, California, US
Little Rock, AR, US
Managed mission-critical government and 5-star hospitality Avaya voice and Extreme data environments. Developed and strengthened relationships that optimized the customer experience, retention and growth.
Little Rock, AR, US
Developed, cultivated, and managed key relationships in the public and private sector utilizing consultative and networking skills. Analyze, determine and fulfill product/service needs of client that consistently ensured the highest product quality and customer service while meeting profitability objectives. Product lines included: Avaya, Cisco, Shoretel &.
Other employees you can reach at avaya.com. View company contacts for 10 employees →
Pamela Beckett
Colleague at Avaya
Verona, Virginia, United States, United States
View →
KK
Kelli Krueger
Colleague at Avaya
Oklahoma City, Oklahoma, United States, United States
View →
CM
Cesani Moreno
Colleague at Avaya
Milan, Lombardy, Italy, Italy
View →
JK
James Kocorek
Colleague at Avaya
Dallas-Fort Worth Metroplex, United States
View →
SP
Senthilkumar P
Colleague at Avaya
Bengaluru, Karnataka, India, India
View →
GS
Glenn Sorensen
Colleague at Avaya
Somerville, New Jersey, United States, United States
View →
DW
Darrell Wunderlich
Colleague at Avaya
Denver, Colorado, United States, United States
View →
AG
Ahamed, Ghouse (Shai Ahamed
Colleague at Avaya
Bengaluru, Karnataka, India, India
View →
SK
Sheri Keller
Colleague at Avaya
Westminster, Colorado, United States, United States
View →
AJ
August Janda
Colleague at Avaya
Ophelia, Virginia, United States, United States
View →
Quick answers generated from the profile data available on this page.
Yvonne Sellons works for Avaya.
Yvonne Sellons is listed as Strategic Customer Success Executive | Customer Relationship Management (CRM) | Customer Advocate | Creative Problem Solver | Onboarding & Retention at Avaya.
AeroLeads has found 1 work email signal at @microsoft.com for Yvonne Sellons at Avaya.
Yvonne Sellons is based in Mission Viejo, California, United States while working with Avaya.
Yvonne Sellons has worked for Avaya, Notary Public For The State Of California, Microsoft, Vox Network Solutions, and Windstream.
Yvonne Sellons's colleagues at Avaya include Pamela Beckett, Kelli Krueger, Cesani Moreno, James Kocorek, and Senthilkumar P.
You can use AeroLeads to view verified contact signals for Yvonne Sellons at Avaya, including work email, phone, and LinkedIn data when available.
Yvonne Sellons holds Bs, Business Management from University Of Phoenix.
Yvonne Sellons is listed with skills including Voip, Telecommunications, Solution Selling, Unified Communications, Telephony, Managed Services, Call Centers, and Networking.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts