Mostly sending and replying to emails.

- Product Head of Direct Student Recruitment- Managing, training and evaluating counselling team- Handling any escalations arising during the counselling process- In charge of overall student journey from prospect to final university selection- Head of student recruitment for a portfolio of 120 partner universities- Conceptualised and implemented three online editions of the EduAmerica Virtual Education Fair with 55+ US universities during 2020-2022 - Project Lead for EduAmerica University Fair, annual flagship offline event with 55+ universities - Conceptualised and implemented virtual 'Decision Day' events with University of North Texas and University of Texas Arlington with over 300 participating students across 5 iterations- Hosting, organising and marketing monthly promotional webinars for university partners- Counselled 1000+ students over 7 intakes

- Managing overall agency operations- Essay Feedback for Admissions- Visa Guidance- Developing informational material and marketing collaterals- Directing digital marketing strategy as SPOC for external agencies- Content management on various platforms - Ensuring compliance of CAE with AIRC and other industry standards- Hiring, training and evaluating staff

- Advising students for universities in the US and Canada.- Social media marketing- Responsible for ACT, GRE, TOEFL administration at the testing centre- Assist students in filling up the application forms and ensuring they comply with the expected timelines of the application process- Researching application requirements at various US universities