Ysidora Y. Email & Phone Number

Singapore

Singapore

Client partner for our customers' customers.Advisory | Consulting | Facilitation | Keynotes | Programs | Training | Workshops Next-Gen Leadership | Young Managers and Leadershttps://calendly.com/ysidora/cep-discovery-call

Singapore

• Acted as the organisation’s internal consultant for optimizing all processes and streamlining data and reporting for all departments:- Led company-wide organisational restructuring and empowered staff to practice independent andautonomous responsibilities for their teams- Realigned sales process to develop a lead generation and outreach (call) team, to enhance sales pipelines and follow-ups- Analysed, strategised, and implemented a new customer journey backed by data, with customer-centricity at the centre of it all, developing a sustainable yet rewarding process and experience for staff and customers respectively- Revamped the internal HR processes and policies, including salary and benefits adjustment, appraisalsystems, and leadership values- Connected staff voices to upper management in order to align company vision and goals with staffmotivations• Performed stakeholder management with higher management internally, and senior executives and CxOs in our members

Singapore

Client partner for companies who believe in their people. • Led consultations for organisational and human resources structures, systems, and learning and development needs• Handled project management of several concurrent proposals and programs, each tailored to the client's unique business circumstances, vision, and customised solutions • Performed partner management for coaching, facilitation, training, and other program-related deliveries, from onsite to online events• Provided client and internal consultation and trainings on MBO-based performance management• Managed internal and external operating procedures for start-to-end proposal-to-project deliveries• Managed associates and consultants and developed them as independent client partners in their own right• Achievements:- Clinched project tenders over SGD 100,000 through client management and targeted proposals- Delivered and achieved recurring project requests from existing client management- Developed new projects and accounts from cold clients- Proposed and implemented several operational excellence initiatives, leading to operational standardisation for both internal and external processes

Singapore

Singapore

Continuously-learning consultant in the healthcare and chemical spaces, working with start-ups and established companies, for clients I grow businesses with and candidates I believe in.• Achievements:Year 2021 – - Best Division Jan 2021, achieved at 139%Year 2020 – - Exceeded Healthcare Division Jan 2020 target, achieved at 121%- Exceeded individual Q1 target, achieved at 130%- Second runner-up Best Consultant of Jan 2020, achieved at 220%- Second runner-up Best Consultant of Jul 2020, achieved at 158%- Best Division Sep 2020, achieved at 172%- Best Division Dec 2020, achieved at 109%EA Personnel Registration Number: R1872790EA Licence Number: 90C3026

Singapore

• Industry Specialisation: Healthcare/chemical, across all levels of hire from non-executive to directorial search • Performed account management and business development of clients locally and globally – clients range across chemical/raw materials manufacturers/distributors, and healthcare verticals including pharmaceutical, medical device, life sciences, contract research, academia, and health-tech organisations, with both MNCs and start-ups• Performed market research for healthcare markets through industry knowledge and talent intelligence, and created and compiled various reports including salary analyses, HR trends, and healthcare-related information for clients• Achievements:Year 2019 – - Best Consultant of the Year 2019, achieved at 184%- Best Consultant of Q4 2019, achieved at 246%- Best Consultant of Oct 2019, achieved at 672%- Best Consultant of Sep 2019, achieved at 553%- Second runner-up Best Consultant of Jan 2019, achieved at 268%- Exceeded individual 2019 YTD target, achieved at 161%- Exceeded individual half-yearly 2019 YTD target, achieved at 106%Year 2018 – - Exceeded individual 2018 YTD target, achieved at 118%- Healthcare team 2018 YTD target achieved at 91% despite being newly set-upEA Personnel Registration Number: R1872790EA Licence Number: 90C3026

Singapore

• Planned and executed projects effectively and worked within timelines for the operationalisation of the then-new National Centre for Infectious Diseases (NCID)• Worked with and engaged major stakeholders across institutions in the public hospital landscape in Singapore to coordinate planning of peacetime and outbreak scenarios and workflows for NCID• Created and presented detailed and clear materials including slides and minutes of meetings for all stakeholders to be used in decision-making• Managed smooth and efficient procurement of clinical to everyday items across departments and wrote clear approval papers for higher management, working closely with internal HCPs and external vendors

Singapore

• Managed hospital- and sector-wide projects under Organisation Development, working to successfully improve organisation and staff performance• Researched and analyzed theories relating to Organisation Development to propose programs and strategies to move the organisation into a better hospital, with a better workplace, for better people• Proposed, created, and managed digital engagement with stakeholders on social media platforms, with tracking indicators of successful user engagement

Hong Kong

• Assisted in veterinary consultations and diagnoses (including ultrasonography and x-ray-taking), and provided English-Mandarin translation for doctors and pet-owners• Performed surgical nursing and patient monitoring pre-, during, and post-surgeries, and all preparation and sterilization procedures• Operated and performed basic dental scaling and polishing equipment and procedures for patients, while concurrently ensuring stable vitals throughout

Bachelor Of Science - Bs, Biological Sciences (Second Class Upper Hons)

Diploma, Veterinary Technology