Network Operation Center

Designation: IT OfficerData Analysis/Engineering using Splunk tool.• Using Splunk Search Processing Language create advanced proactive Alerts/Reports for WLAN/LAN/WAN/FW device logs.• Created advanced Splunk Dashboards in Splunk showing valuable KPI and Metrics.• Created Knowledge Objects [extract new fields or look ups] to improvise the search query.• Setup of syslog’s and trap logs data Collection from Network devices to Splunk.• Knowledge on Splunk deployment architecture and Components [Heavy and Universal Forwarders, Indexers, Search Heads].• Knowledge on Enterprise security [SIEM] and ITSI tool.• Good Log Analytical Skills and Log Management Skills.• Data Extraction, Data Cleaning for Implementing Network Projects and Various Comparative study Analysis.Administration and Troubleshooting Networking Devices [Wi-Fi]• Design WLAN for Branch Office.• Configure 9800 WLC and Access Points.• Replacement Activity with New 9800 WLC and Access Points [C9120, C9130].• Use of Cisco DNAC Assurance Tool for Wi-Fi troubleshooting.• Wireless Site Survey and Analysis using Ekahau Tool and Arimagnet Tool.• H-Reap/Flexconnect Implementation Project.Administration and Troubleshooting Networking Devices [LAN/WAN/FW/Wi-Fi/DNS].• Lead, Mentor and Help Network Operation, Network Teams to Perform efficiently and effectively.• Cisco Router, Cisco Switch Code Upgrades & Replacement Activities.• Stage DataCenter Nexus 9300 Server Farm Switches for replacement. [Assist with Core & Distribution switch replacement and moves].• RIP to OSPF&BGP Protocol Migration.• VSAT to MPLS Link Conversion [BGP configuration]. • GRE VPN back-up tunnel migration from old routers to new routers.• Traffic/Link Capacity Analysis using flows, Mazu; Application efficiency Testing.• Draw Network Setup.• Run and Maintain Network Compliance Manager Policy Checks.• Cisco ACS Tacacs Migration from 4.2 to 5.4; Handle Network device add/modify request in Tacacs.

Client: The World Bank Group.• Configuration, Administration, Maintenance, and troubleshooting (LAN/WAN/Voice/Wi-Fi) of Network Infrastructure.• Project Execution, Create Network Topology Diagrams, Analyze Network Syslog’s.

Role: Network Administration; NOC; System Administration, Service Desk, Monitoring, MessagingClients: Amerigives Inc.; Blackboard Inc.; ACS; Navic Networks; Bluevector; ServePath; GreenDot; Atlas Copco; Splice Telecommunications; Etopps Company Inc.• Maintained Data Center Network Infrastructure (Cisco 6500 switch, Cisco 3005 VPN Concentrator, Cisco Content Switching Service 11000 series);• Migration of Physical Data Center to Virtual Infrastructure; Resolve McAfee PCI scan vulnerability (e.g PPTP, ICMP, NTP); Site to Site VPN tunnel Configuration.• Escalation Lead, Train, coach, and mentor NOC engineers, NOC support, liaising with 3rd party ISP/MPLS vendors. Monitoring, Shared Service Desk Model for various clients, Performed ITIL based Audits.

• Audit, data quality activities, records management, escalate system bugs and train members• Provide Project and Enhancement Release Support (Citrix, file net, CHECS-in-house application), Recommend and document business process improvements.

• Configure/Calibrate initial settings for Micro Controller used in Medical Equipment• Troubleshoot and Rectify faults of Medical Equipment such as Ventilators, ECG Monitors, Neonatal Equipment’s, Pulse Oximeters, Infant Radiant Warmers & phototherapy units, Infusion & Syringe pumps.