Tyler C. Email & Phone Number

- Oversaw an intellectual property lifecycle management software/application, FoundationIP, where I supported firms of all sizes and industries, in an effort to answer their respective users' questions and concerns.- To optimize client interaction(s) for a given month, I closed approximately 70 cases via Salesforce.- To address/resolve matters outside FoundationIP Support's scope, I coordinated/collaborated with teams of diverse backgrounds and disciplines in person and virtually.-… Show more - Oversaw an intellectual property lifecycle management software/application, FoundationIP, where I supported firms of all sizes and industries, in an effort to answer their respective users' questions and concerns.- To optimize client interaction(s) for a given month, I closed approximately 70 cases via Salesforce.- To address/resolve matters outside FoundationIP Support's scope, I coordinated/collaborated with teams of diverse backgrounds and disciplines in person and virtually.- To maximize FoundationIP Support's comprehension of FoundationIP itself, I trained two junior Support members on system capabilities and limitations, in addition to helping them with client cases. Show less

- In order to increase sales, I informed customers about things pertaining to the store, like policies, sales, and upcoming events. - In terms of enhancing customer experience(s), I provided insightful answers to (all) customer inquiries. - In order to maintain a successful work environment, I rearranged certain products such as shoes and apparel.

Bachelor Of Science In Business Administration - Bsba, Information Systems

Business Administration And Management, General

High School Diploma