Yu Bon Chen Email & Phone Number

台灣 臺北市 台北

The largest container shipping company in Taiwan.

台北市

The biggest logistical startup unicorn in Pacific Asia.Lalamove is an on-demand ordering and delivery platform, which fulfill customers' need with in-time delivery and build a gig economy system for everyone who want use their spare time to earn income. And now this company seeks opportunity in physical distribution business. My duty in this company is to run the projects with physical distribution business. Other duty includes project management, process optimization, writing legal documents, educational training, and so on.1. In charge of projects with well known logistics companies. Built solid standard operation process, flow chart, and job description for both our driver partners and internal operations. And Planned educational training for driver partners and colleagues to skill the new system.2. As the first person in Lalamove Taiwan to learn the new system, I organized the materials, adjusted the process, and wrote out a operation manual for our colleague and driver partners. 3. Analyzed each project's features, and use the information to promote 15% of efficiency in driver matching. Shorten the match time from 2 days into 1.7 days.4. Wrote 3 kinds of legal documents, including general agreement, job criteria, and automobile renting contract, for driver partners. Provided budge forecast, and created an automatic error detection spreadsheet to review working performance, and to confirm account payable form our cooperation partner. 5. Fulfilled clients' urgent need in peak season. Promoted the sales performance by 25%. And Helped build a stronger relationship between client and our company.

台北市

Primary service provider in food delivery industry.1. Maintain the relationship between our clients, small and medium restaurant all over Taiwan, and participated marketing campaign toward our restaurant clients.2. Analyzed restaurants operation behavior, and upsold company's marketing tools on the basis of analytical result. Successfully persuaded our restaurant partners to use our marketing products, and close the deal of 30% of our client list.3. Categorized restaurant partners' demands, and gave suggests to my supervisors accordingly. Took initiative in being aware of special cases, and resolved them .4. Translated and summarized internal documents, predicted impact to local restaurant partners, and gave possible solutions.5. Familiar with working with cross-platform software. Ran the LINE business account for restaurant around the country, and utilized CRM platform Salesforce to solve their problems.

Bachelor'S Degree, Department Of Educational Management

Activities and Societies: Student Association of Educational Management, basketball team of our department, summer camp for primary school.

Innovation And New Service Program

New Service Talent Global Program This program includes courses that enhance the my competencies in the following areas: Global Service.