Yu Qing Chen Email & Phone Number

New Taipei City, Taiwan

Voice response systems use speech recognition technology to provide more conversational responses, delivering intelligent customer self-service solutions

Accurately translate the latest product information to the receptive audience.

Translate posts on social media and community such as Twitter, Facebook (see account Kaohsiung_city). Translate detailed information about hot spots.

Develop technology that uses natural language processing or machine learning to help customers find solutions. Reduce the need to have a person do that. Improve customer satisfaction by working closely with engineering teams with a linguistics background and communication skills.

Responsible for composition coaching, including grammatical correction, word choices,punctuation, sentence structure and essay organization. Provide overall suggestion for students to edit another draft. Help students develop abilities in word recognition and word patterns. All students in my class were admitted to public high schools, and got B+ on average.

In charge of data collection and analysis about the notion of politeness and same-sex marriage in Asia based on forum and news content. Developed writing skills and the identification of information needs of audience. Was trained data sorting and labeling techniques. Did questionnaires checking and analysis strategy selection.

Master Of Arts - Ma, Linguistics

Bachelor Of Arts - Ba, Communication And Media Studies

English Language And Literature, General