Yu Takei

Yu Takei Email and Phone Number

Kuala Lumpur, MY
Yu Takei's Location
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Malaysia
About Yu Takei

※ I'm sorry in advance for some delay in my response. ※Educated as an international student from Japan at 2 public/state universities in the United States of America (USA), I have initially worked at the middle/back office in the financial services industry for the past 7+ years where I leveraged my expertise in daily trade reconciliations, various return estimates, portfolio and risk management, and direct report to Chief Operations Officer (COO) for quality decision making. This early-career trajectory brought me to my previous position as Operations Manager in a Singapore-based hedge-fund firm.To transform myself thoroughly, I have moved from Singapore to Dubai, United Arab Emirates (UAE) to pursue a master-of-business-administration (MBA) degree at Hult International Business School. I have served as a Global Ambassador to share my MBA journey with prospective students through in-house events and social media, alongside a year-long coursework as well as 2 short-term internships at both Kantar and Coca-Cola.To make a long story short, I relocated to Shanghai, People's Republic of China to accelerate my career in the information services industry. I have been committed at Capvision for the past 1.5+ years to sharing knowledge and mobilizing intelligence among client companies, professionals, and any other relevant parties. Moving to Guangzhou --- i.e.) the capital city of Guangdong Province in the southern part of mainland China --- I have been dedicated at Aoba Group from Hong Kong to work diligently for the Guangdong-Hong Kong-Macao Greater Bay Area.After surviving harsh times --- i.e.) the COVID-19 pandemic and its repercussions --- both professionally and personally, I have been serving as a customer service specialist in Kuala Lumpur, Malaysia for Concentrix that "will be the greatest customer engagement company in the world, rich in diversity and talent ― powered by creativity and technology"*.*:https://jobs.concentrix.com/about-us/My long-term career goal is to work with an intergovernmental organization, such as the United Nations (UN) and the Asian Development Bank (ADB). To achieve this dream from my high-school days, I hope to continue developing my competency and knowledge at various opportunities in global business.My lifelong convictions are:1. Where there is a will, there is a way.2. Actions speak louder than words.3. "If you give up now, the game will be over." - SLAM DUNK

Yu Takei's Current Company Details
ABC Cooking Studio Malaysia

Abc Cooking Studio Malaysia

View
Learner
Kuala Lumpur, MY
Employees:
6
Yu Takei Work Experience Details
  • Abc Cooking Studio Malaysia
    Learner
    Abc Cooking Studio Malaysia
    Kuala Lumpur, My
  • Concentrix
    Advisor
    Concentrix May 2023 - Present
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    CONCENTRIX CVG MALAYSIA SDN BHDAdvisor I, Customer ServiceFull-time( upon request )Now:"How ... Promoted"https://www.crazyegg.com/blog/how-to-become-a-good-call-center-agent/October 8, 2024:Having handled 2,000+ casesSeptember 7, 2024:Interviewed for "Team Lead (Apprenticeship)"August 27, 2024:Took an assessmentJuly 31, 2024:Received a merit/salary increaseJuly 15, 2024:Featured in the Weekly Newsletter [Edition 3]June 4, 2024:Concentrix ranked 499 on the Fortune 500® list.May 31, 2024:The entire team was globally ranked as #1.April 16, 2024:Scored perfect-10 CSAT with "most attentive"February, 2024:・ASAT [9.3]・NPS [100]February 13, 2024:Received "Best APAC Agent" for my performance in January, 2024・Agent Satisfaction Survey (ASAT) [9.6]・Net Promoter Score (NPS) [43]January 8, 2024:Completed a probation periodNovember 16, 2023 & March 7, 2024:Welcomed a client firm's on-site visitOctober 31, 2023:Confirmed as an ambassador at One Grand Fantastic FiestaOctober 6, 2023:Scored perfect 10s on all areas about Customer Satisfaction Score (CSAT)September 28, 2023:Handled the 1st real-time customer correspondence in EnglishSeptember 23, 2023:Completed the full on-the-job trainingReceived the Best-in-Attendance Award ("most punctual & well organized")August 14, 2023:Transferred from the Adv-🇯🇵 team to the A/VR-🇯🇵 teamAugust 11, 2023:Received "Certificate of Achievement" for my performance in July, 2023・Non-Escalated Chat Resolution Time ("NE CRT") [99%]・Non-Escalated Chat to E-mail ("NE-C2E") Minimum [4%]・Longest Hours of Overtime Work for Production Target [42 hours]August 4, 2023:Completed the full on-the-job trainingEnhanced the customer service script in JapaneseJune 13 (& 19), 2023:Handled the 1st real-time customer correspondence (concurrently) in JapaneseJune 9, 2023:Received the Most-Valuable-Person (MVP) AwardMay 10 & 12, 2023:"Orientation" [On- & Off-line]
  • Muzium Negara
    Volunteer
    Muzium Negara Jan 2024 - Present
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    Museum Volunteers ("MV") at Muzium Negara [National Museum] in the Department of Museums Malaysiahttp://www.muziumnegara.gov.my/en/museum-volunteers-jmm3 objectives from "Museum Volunteers Committee Handbook"https://museumvolunteersjmm.com/mv-committee-handbook/ 1.To provide informative guiding services to visitors to Muzium Negara;https://www.muziumnegara.gov.my/en/free-guided-tours 2.To provide informative guiding services to individuals, schools or any other groups or organisations as requested by Muzium Negara with two (2) weeks' prior notice; and 3.abbr.( upon request )October 2024 ~ March 2025:Contributing to 2 task forces・Committee・CaptionDecember 31, 2024:Released an article in "MV Screamer [OCT-DEC 2024]" (p. 28)https://drive.google.com/file/d/1kM8Palao9_iiWtyC7utAwmFe-O-MpJWX/view?usp=sharingOctober 9, 2024:Attended Lecture Series #38 - Modern Architecture in MalaysiaAugust 30, 2024:Completed the 1st group guideAugust 8~29, 2024:Completed the 1st, 2nd, 3rd regular guidesJuly 17, 2024:Completed a weekly training courseJuly 3, 2024:Completed a 60-minute presentation as the final examinationJune 19, 2024:Completed "Gallery D: Malaysia Today"May 15, 2024:Completed "Gallery C: The Colonial Era"March 20, 2024:Completed "Gallery B: The Malay Kingdoms"February 21, 2024:Completed "Gallery A: Early History"January 17, 2024:Attended the orientation for Musium Volunteers Japanese Guide Group ("MVJ")November 15, 2023:Attended one of the information sessions< Self-Reminder >1.12 Reasons To Consider Volunteering (With Resume Tips)Updated December 21, 2022https://www.indeed.com/career-advice/career-development/reasons-to-consider-volunteering2.6 Questions to Ask at the Midpoint of Your CareerFebruary 2, 2024https://hbr.org/2024/02/6-questions-to-ask-at-the-midpoint-of-your-career
  • Aoba Cpa Limited
    Senior Consultant
    Aoba Cpa Limited Jan 2023 - Mar 2023
    Guangzhou, Guangdong, China
    Aoba Group of Professionals & SpecialistsBusiness-to-Business (BtoB; B2B) ("Hojin") DepartmentPractice Development (PD) & Project Management (PM)*Full-time*:a middle-manager/pre-partner levelhttps://strategyu.co/consulting-roles/( upon request )March 10, 2023:"Last Day"February 17, 2023:Attended an industry-wide event hosted by the Shenzhen Japanese Chamber of Commerce and Industryhttps://www.sz-nicchu.com/February 10, 2023:Attended a new-year party hosted by government bodies, etc. in Nanhai, Foshan, Guangdonghttps://www.nanhai.gov.cn/fsnhq/english/index.htmlFebruary 10, 2023:Received Residence Permit for Foreigner [外国人居留许可证]January 13, 2023:Received Foreigner's Work Permit [外国人工作许可证]January 9, 2023:"Day 1"
  • Capvision
    Knowledge Manager
    Capvision Jan 2021 - Sep 2022
    Shanghai, China
    Global Knowledge Management (GKM) Team, China Knowledge Management Team [产品部门]Full-time( upon request )References as of February 2023:1. https://inex.one/blog/how-do-expert-networks-operate 2. https://inex.one/blog/expert-network-market-sizeSeptember 15, 2022:"Last Day"November 14, 2021:Participated in video shooting** - https://mp.weixin.qq.com/s/pIG2WaED4bWvt9XB2BndGQJanuary 4, 2021 ~ February 26, 2021:Attended "KA Campus"* as onboarding* - https://mp.weixin.qq.com/s/kmvwsu-1MI70nv9-4AgiNgJanuary 22, 2021 ~ February 10, 2021:Applied for Foreigner's Work Permit [外国人工作许可证]January 13, 2021 ~ January 22, 2021:Applied for Residence Permit for Foreigner [外国人居留许可证] at Shanghai Municipality Public Security Bureau Exit-Entry Administration Bureau [上海市公安局出入境管理局]January 5, 2021:Visited Shanghai International Travel Healthcare Center (SITHC) in terms of the Physical Examination Record for Foreigner [外国人体格检查记录]December 18, 2020 ~ January 1, 2021:Spent my 14-day quarantine at Holiday Inn Express in Jing'an District, ShanghaiDecember 30, 2020:Got the 2nd PCR test inside my hotel roomDecember 18, 2020:Flew from Tokyo/Narita (NRT) 🇯🇵 to Shanghai/Pudong (PVG) 🇨🇳Got the 1st PCR test at Shanghai Pudong International AirportDecember 16, 2020:Got both a PCR test and an IgM test at Akaza Medical Clinic in MiyagiNovember 11, 2020 ~ November 18, 2020:Applied for a work visa (Z) [工作签证] at Chinese Visa Application Service Center (CVASC) in TokyoOctober 30, 2020 ~ November 9, 2020:Applied for the Invitation Letter (PU) [邀请函]September 30, 2020 ~ October 21, 2020:Applied for the Notification Letter of Foreigner's Work Permit in the People's Republic of China [外国人工作许可通知]January, 2020 ~ September, 2020:Prepared all necessary documentse.g.) authenticationDecember 13, 2019:Signed a full-time-job offer letter
  • Freelancer.Com
    Freelancer
    Freelancer.Com Jan 2020 - Dec 2020
    Online
    ( upon request )
  • Ponti
    Interpreter
    Ponti Oct 2019 - Nov 2019
    Dubai, United Arab Emirates
    ( upon request )< FYI >https://t-ponti.it/en/
  • The Coca-Cola Company
    Hr Intern
    The Coca-Cola Company Jul 2019 - Oct 2019
    Dubai, United Arab Emirates
    The Coca-Cola Export Corporation Dubai BranchOperations; Full-Time( upon request )
  • Kantar
    Research Intern
    Kantar Jan 2019 - Jul 2019
    Dubai, United Arab Emirates
    Worldpanel DivisionClient Service; Full-Time( upon request )February, 2019 ~ July, 2019:Interned at the officeJanuary, 2019:Waited for the permit processStarted the contract dateDecember, 2018:Signed an internship offer letter
  • Alithion Capital Management Pte. Ltd.
    Operations Manager
    Alithion Capital Management Pte. Ltd. Sep 2014 - Aug 2018
    Central Singapore
    ( upon request )< FYI >http://www.alithion.com
  • Akatsuki Securities, Inc.
    Management Trainee
    Akatsuki Securities, Inc. Apr 2011 - Aug 2014
    Tokyo, Japan
    ( upon request )< FYI >https://www.akatsuki-sc.com/

Yu Takei Skills

Leadership Business Strategy Microsoft Office Management Team Building Commitment Towards Work Collaborative Innovation Driving Results Time Management Team Leadership Customer Service Attention To Detail Task Management

Yu Takei Education Details

Frequently Asked Questions about Yu Takei

What company does Yu Takei work for?

Yu Takei works for Abc Cooking Studio Malaysia

What is Yu Takei's role at the current company?

Yu Takei's current role is Learner.

What schools did Yu Takei attend?

Yu Takei attended Hult International Business School, University Of Utah, University Of Utah College Of Social And Behavioral Science, University Of Nebraska At Kearney.

What skills is Yu Takei known for?

Yu Takei has skills like Leadership, Business Strategy, Microsoft Office, Management, Team Building, Commitment Towards Work, Collaborative Innovation, Driving Results, Time Management, Team Leadership, Customer Service, Attention To Detail.

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