My name is YuTing Chan, and I am from Taiwan. I graduated with a Global MBA from Korea University in 2021 and completed my dual master degree - Master in Management from EBS Business School in 2023. My career journey began in the hospitality industry, where I amassed two and half years of valuable experience across various roles that combined reservation management with graphic design tasks. This experience significantly honed my coordination and communication skills and underscored the importance of teamwork in achieving business objectives.Currently, I serve as a Global Account Manager at Cogent Communications, one of the world's top three multinational Tier 1 Internet Service Providers. In this role, I am responsible for maintaining and expanding global customer relationships, offering customized solutions to support their business growth and technological needs through my cross-cultural communication and strategic thinking.Working at Cogent Communications has provided me with a deep understanding of the complexities of the network services industry and its critical importance to the modern business ecosystem. My goal is to leverage the in-depth knowledge gained from my Global MBA and Master in Management, combined with my experience in customer service and technical solutions, to create maximum value for both the company and our clients.I am passionate about collaborating with individuals from diverse backgrounds, exploring new technologies, addressing challenges, and driving innovation. If you are interested in collaborating or would like to discuss how we can leverage network technology to support your business development, please feel free to contact me. I look forward to exploring future possibilities with you!
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Marketing AssociateVortune GmbhFrankfurt, He, De -
Global Account ManagerCogent Communications Nov 2023 - Present德國 赫森 法蘭克福-Customer relationship management: Establish and maintain long-term and stable customer relationships, provide personalized services and solutions, and improve customer satisfaction and loyalty.-Market Analysis and Business Development: Continuously analyze market trends and customer needs, effectively identify new business opportunities, and make important contributions to the company's continued growth.-Market Strategy: Develop and execute market-specific strategies to successfully enter emerging markets and establish the company's presence in these markets.-Problem Solving and Innovative Thinking: Demonstrate excellent problem solving skills when facing challenges and propose innovative solutions to respond to market changes and customer needs. -
Marketing AssociateVortune Gmbh Aug 2023 - Present德國 不來梅-Market research services include competitive analysis, target market insights, and consumer behavior studies.-Design and implement customized marketing strategies to help clients enter new markets or expand market share. -
Reservation Sales AgentThe Galerie Hotel Jul 2017 - Aug 2018台灣 Taichung City 臺中市-Applying advanced analytical and troubleshooting strategies by identifying and resolving complex issues for B2B and B2C and constructing creative and fresh ideas-Analyze industry trends and competitor benchmarks to inform marketing strategies and forecast marketing trends based on previous data to adjust campaigns and optimize marketing strategies to increase sales by 20%. -Determined customers' needs and provide brand awareness and recommendations to fulfill requirements.-Analyzed weekly and monthly reports on sales performance to meet sales KPI-Utilized Adobe Photoshop to design informational flyers, advertisements, and content for Facebook and Instagram-Planning company year party and team building activities
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Junior Sales Associate & Front Desk ReceptionistThe Miller Inn Jan 2016 - Jun 2017台灣 Taichung City 臺中市-Increased sales and customer satisfaction through personalized service-Implemented and created promotions to stimulate repeat business and attract new business and built relationships with customers and the community to establish long-term business growth-Completed as many as 20 outbound calls each day to warm and cold leads -Utilized Adobe Photoshop to design and create informational flyers, advertisements, and content for Facebook and Instagram-Planning company year party and team building activities
Frequently Asked Questions about Yu Ting Chan
What company does Yu Ting Chan work for?
Yu Ting Chan works for Vortune Gmbh
What is Yu Ting Chan's role at the current company?
Yu Ting Chan's current role is Marketing Associate.
What schools did Yu Ting Chan attend?
Yu Ting Chan attended Ebs Universität Für Wirtschaft Und Recht, 고려대학교, 嶺東科技大學.
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TING-YU CHAN
Taipei
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