Yuan Chen Email & Phone Number

Shenzhen, China

- Provided the flagship PC game, DNF, with a long-term monetization strategy including goal planning and monetization design- Implemented engagement strategies for DNF, focusing on churn prevention and game economy stabilization- Provided Honor of Kings, the game with the largest user base in China, with a Lucky Draw probability plan to increase revenue

Shenzhen, Guangdong, China

Worked in the User Growth team in a short-form video app to develop data infrastructure for decision-making during its rapid business expansion

Beijing, China

• Initiated an anomaly detection model for the daily UX metrics monitoring. Established the model based on ARIMA time series forecasting with Python. The project decreased the false alarm rate by 10% and reduced the time invested from 3hrs to 15s.• Reduced the customer service cost incurred by a spike in drivers’ reported issues by refining the responsibility judgment algorithm. The improvement of the algorithm reduced the number of reported issues by 10%.• Streamlined the KPI reporting… Show more • Initiated an anomaly detection model for the daily UX metrics monitoring. Established the model based on ARIMA time series forecasting with Python. The project decreased the false alarm rate by 10% and reduced the time invested from 3hrs to 15s.• Reduced the customer service cost incurred by a spike in drivers’ reported issues by refining the responsibility judgment algorithm. The improvement of the algorithm reduced the number of reported issues by 10%.• Streamlined the KPI reporting system and coordinated with 7 sub-area teams of 55 members with daily anomaly diagnosis. Show less

Shenzhen

• Assessed the threat posed by a new competing networking product and developed competitive strategies by quantifying the socialization degree based on the product’s relationship network and interaction patterns using complex network model with Python.• Developed content strategy through analyzing the topics and lifecycle of popular posts based on content data covering 2,000 posts using topic modeling.• Addressed the issue of response bias through the simulation experiment using Python.… Show more • Assessed the threat posed by a new competing networking product and developed competitive strategies by quantifying the socialization degree based on the product’s relationship network and interaction patterns using complex network model with Python.• Developed content strategy through analyzing the topics and lifecycle of popular posts based on content data covering 2,000 posts using topic modeling.• Addressed the issue of response bias through the simulation experiment using Python. The weighting adjustment increased the accuracy of metric prediction by 18%. Show less

Shenzhen

• Researched profit distribution among partners of private equity funds for the financial modeling of the client’s fund.• Conducted due-diligence and implemented voucher checks for 17 companies.• Estimated the net operating income in property valuation.

Shenzhen

• Conducted research on 170 urban-redevelopment projects across 6 years. Analyzed the trend of spatial reserve and commercial real estate supply through data collection and verification

Master'S Degree, Business Analytics

PeopleFun Practicum Project--- • Established a churn prediction model in Python using random forest to re-engage slipping away players..

Bachelor'S Degree, Finance

Awards: Premier Academic Scholarship (ranked #1 in major for 3 consecutive years)