• Implementing various strategies to enhance store presentation and boost sales, successfully increasing the store's sales target completion rate by 40% in June.• Maintaining high labor efficiency by achieving increased sales target completion rates with fewer labor hours.• Hiring and mentoring new staff members to maintain a high level of customer service and operational standards, resulting in improved staff productivity and morale.

• Check, provide advice on students' homework, and answer their questions.• Identify what they do well, acknowledge any improvement, and encourage them to persevereand not give up.

• Maintain good customer relationships, established a customer database from scratch.• Quickly mastered WordPress from scratch and assumed responsibility for website maintenance.• Translate real-time conversations and ensure smooth communication with Chinese customers.

• Provide customers with a pleasant shopping experience and match products to customers' specific needs.• Able to process transactions without any mistakes.

• Received 100/100 on Food Safety Certification.• Provided training to new employees after just 20 days of employment.

• Localized in-app and promotional content from English to Chinese

• Established and maintained content quality evaluation rules and guidelines, and managed the content evaluation team to ensure an overall improved reader experience. The number of bad cases was reduced by 80%.• Planned and organized coverage of big issues and widely-concerned events, edited headlines and introductions, and designed layout for better mobile reading experience.• Built and maintained a scoring system for news publishers, whitelisted high-quality sources, and filtered out low-quality sources to assure overall news trustworthiness.• Monitored breaking news and curated articles for mobile push alerts.

• Helped 20+ students improve IELTS writing score by 0.5 and 7 students by 1 during my tenure