Kai W. Email & Phone Number

Seffner, Fl, Us

My original portfolio included the iOS and Android Apps for RTG within the company. Currently my main focus areas include the website, search, and data governance. For the data governance this includes a unified data schema between multiple internal sources which eventually go into Databricks and then our CDP before ending up in marketing tools or data visualization.

Richfield, Minnesota, Us

2022 Dec - 2023 JulyMy new portfolio encompasses the global homescreen, unified navigation, and the core capabilities platform team. 2020-2022 I managed two teams within the Consumer app. The teams exist within the platforms portfolio. The Core Capabilities team owns the best practices/onboarding, SDKs, site reliability tools, analytics, and security updates within the mobile consumer application. The app reliability squad owns the sustainment and operational excellence within the Consumer app.Impact:App size reduction of 20% installer and installed size for IOSImplemented process changes for minimum app versioning and forced/suggested upgradesOverhaul of foundational elements resulting in reduced code duplication by 30% across platformsReduction of app crash rate from 24% in Jan 2021 to under 3% by Fall 2021.Expanded app channel over the air updates to have scaled rollouts and rollbacks.Operational excellence overhauls and reduced onboarding time for new engineersRoadmap planning for owned teams with over a year of features and initiativesRole tasks:Roadmap planning and StrategyOKR support and for other squads within my program.Stakeholder managementDrive new products and features through the development process.Understand the product, features, business value and prioritize goals and deliverables for engineering teams for each Sprint and quarter.Make sure project/program meets deadlines and is completed within budget.Review and evangelize engineering practices ensuring quality engineering.Provide technical leadership, but not line management of cross-functional teamsIdentifies and produces valuable analytics for improved performance and business decisionsProactively looks for opportunities to improve processes, quality and efficiency.Manage vendor relationships for Third party software

Richfield, Minnesota, Us

My team was responsible for the development of the Best Buy mobile apps, Ads, and Health Platform2020 - Best Buy Advertising platforms and Health Apps.Operational stabilization of ads platforms across mobile, SDKs, and webIntegration of GreatCall health apps into the best buy tech stack. I managed 4 squads with 8 direct reports. 2016 - Nov 2019 Best Buy Consumer App.Full app relaunch on android and IOS. Reduction of crash rate from 16% in 2015 to .04 by Fall of 2016.Implementation of an extensible feature flag system usable for targeted versions, platforms, and AB testing.Implementation of AB testing for all customer facing features across teamsModular homepage which used CMS for dynamic placement of contentImplementation of a mobile app preview tool used by our marketing teams.Product Search, Product List Page, Product Detail pageSmall View Browser Cart to Native Cart, Post release monitoring of app stability and root cause analysis.Hired/Trained/Fired for the QA org with the Seattle office. Scaling our Retail, Ads, and Health programs from 2 squads into QA 15 squads. Wrote the QA org manual encompassing Tools, Day to Day expectations, Triage, Sprint Process, AB testing, Feature flags.

Burbank, Ca, Us

My team was responsible for creating native Android and iOS Applications for the Parks and Cruise Lines around the world. This team is under the Walt Disney Parks and Resorts Online (WDPRO) Organization.Impact:Implemented a first time app monetization within the Disney theme park apps via tickets sales2/10,000 users crash rate for our feature sets.Scaling of our cart and checkout workflow from the Disneyworld app into Disneyland and Disney Shanghai.Lead of the Disney Mobile app automation initiative reducing App regression man hours by 50 per cycle. Duties:• Native Application Testing as embedded QA Lead for Mobile Ticket Sales• Feature development for mobile e-commerce libraries • UI, System Integration, Web, Services deployments(Operations and Sustainment), Analytics(Adobe), e-commerce (Payment Methods), and Database testing• Participate in Sprint Planning meetings and prepare test strategy for each cycle• Create test plans and implement test automation where possible• Ideate on fundamental test practices for mobile application testing• Automation on iOS/Android emulators and physical devices

Burlington, Ma, Us

I worked on Swype - The #1 mobile keyboard preloaded on over 300 million devices at that time and used across multiple OEM devicesIC Test engineering work.Feature and Regression QA.

San Francisco, Ca, Us

• QA for mobile applications across platforms mainly iOS and Android• Conducting Functional, Regression, Performance/Benchmarking, IAP, Cloud, tests• Run test scripts/BVT per point releases for iOS certification• Providing feedback to development in implementation of features with usability(UI/UX) and functionality design of mobile software.• Release multiple projects which had over 5 million downloads in Apple, Amazon, and Google App stores.

Tested gameplay balance and spectator mode framework.