-High School / English IS and CS courses-Study Abroad Councelor

-Worked as a classroom teacher, taught English, science and maths in English.-Drew up weekly plans for all campuses of Bahcesehir schools.-Gave tutoring to middle school students.-Started working as a Spanish teacher upon a Spanish teacher's leave of employment.

-Taught Spanish in kindergarden and elementary school

- Attended the meetings within the company, taking notes and reporting them to the administration floor;- Attended to the external meetings to introduce the company to the clients and conclude agreements;- Drew up contracts in Turkish and bids both in English and Turkish.- Prepared and maintained scorecard data and developed strategy to enhance the motivation at work;- Checked and identified accounts that are likely to become a bad debt or “zero balance” account and contacted the clients to retain them;- Developed relationships with loyal clients; asking for their feedbacks and providing feedbacks to the marketing units for purpose of enhancing the quality of service;- Ensured clients’ demands to be satisfied;- Conducted reviews on accounts on regular basis to evaluate clients’ demands and usage of account; determined types of services/products and prices/fees satisfying the clients’ needs as well as the organization’s objectives;- Conducted weekly review of promotional activities to enhance the motivation and identified development potential to maximize the profit of the organization and clients’ satisfaction;- Received and answered calls from the clients or client service units in relation to the clients’ requests or questions;- Answered the clients’ questions and ensured their problems are resolved; conducted follow-up tasks;- Developed and maintained a well-coordinated internal relationship with key decision makers within the organization.

- Translated Turkish-English, English-Turkish for the foreign guests;- Organized and attended the meetings within the firm;- Prepared weekly reports;- Prepared power point presentations;- Got the Chief Executive's schedules in time;- Carried out secretarial work such as answering phone calls, conducting business through e-mails.