Solutions Engineer | Publisher Professional Services
Current‣ Delivered end-to-end client solutions, managing tier-1 publisher clients across Taiwan/Hong Kong and other APAC regions.‣ Recommended tailored Taboola AI content solutions for pre-sales, ensuring seamless integration into client web/app environments.‣ Oversaw UI customisation, integration, delivery, and QA, successfully launching SDK/web products.‣ Monitored product integration health and managed account configurations to achieve target metrics like page views and ad… Show more ‣ Delivered end-to-end client solutions, managing tier-1 publisher clients across Taiwan/Hong Kong and other APAC regions.‣ Recommended tailored Taboola AI content solutions for pre-sales, ensuring seamless integration into client web/app environments.‣ Oversaw UI customisation, integration, delivery, and QA, successfully launching SDK/web products.‣ Monitored product integration health and managed account configurations to achieve target metrics like page views and ad impressions.‣ Identified cross-sell and up-sell opportunities through A/B testing, optimising impressions, user engagement (CTR), and revenue monetisation (RPM).‣ Served as the APAC region POC/SME for Video Reel Porduct, scaling product knowledge and updates.‣ Collaborated with support engineers, product managers, account managers, and sales teams to deliver high-quality solutions under tight deadlines in fast-paced environments.‣ Reviewed TW/HK publisher content for policy compliance and quality assurance based on Taboola’s internal standards.‣ Recognised as the 2023 Q2/2024 Q3 Publisher Professional Service Department Employee for outstanding client service. Show less