Wendy Y. Chang

Wendy Y. Chang Email and Phone Number

UX@Amazon | GenAI MLOps | ex-Google | CMU MHCI @ Amazon
Wendy Y. Chang's Location
Redmond, Washington, United States, United States
Wendy Y. Chang's Contact Details

Wendy Y. Chang work email

Wendy Y. Chang personal email

About Wendy Y. Chang

🎱 Senior UX Designer | 8+ Years | currently working with GenAI & Data-Rich Apps📊 Scaled enterprise products from MVP, private beta to GA, influencing $200M+ at Amazon, Google Cloud & Fortune 500s automotive company 🦄 HCI-trained with expertise in Google Cloud, SaaS, data analytics, ML ops, & cloud solutions.Why I’m Your 10x Designer✅ Domain specialization: GenAI for Data-Rich Apps & Complex Workflows✅ I ship what matters: Fast execution with a laser focus on outcomes like retention, revenue, and adoption.✅ I make GenAI and technical workflows click for humans: Usable isn’t enough—users need to get it (and love it).✅ I thrive in chaos: Ambiguity? No roadmap? PRD work in progress? I’ve built 0-to-1 products from scratch and led discovery sessions with stakeholders. My mantra is “seeing is believing”.

Wendy Y. Chang's Current Company Details
Amazon

Amazon

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UX@Amazon | GenAI MLOps | ex-Google | CMU MHCI
Wendy Y. Chang Work Experience Details
  • Amazon
    Senior Product Designer
    Amazon Mar 2023 - Present
    Seattle, Wa, Us
    Senior Product Designer (Machine Learning)• AI-powered workflows• Drive Strategic Alignment in GenAI Tooling: Translate business goals into design solutions that optimize GenAI data workflows for 150K+ across Amazon’s Operation Org globally to leverage AWS QuickSight and conversational interfaces.• Evolve Design Patterns: Established reusable design patterns that enable partner teams to build GenAI tooling with a unified vision, supporting engineering teams in incremental development.Product Designer (Benchmark and Analytics)• Enhance Data Visualizations: Streamline over 600 big data warehouse pipelines into cohesive modules within the design system, unifying a fragmented ecosystem of 8+ tools improve data accessibility and operational efficiency.• Quickly prototype for tech demos and iterate design solutions to adapt to strategic pivots, visioning with 60+ cross-functional members, including data engineers, program specialists, and operational teams.
  • Google
    Interaction Designer (Via Scopus It)
    Google Apr 2022 - Mar 2023
    Mountain View, Ca, Us
    Google Cloud Marketplace- enhancing product adoption on the console for developers, contributing to a community of over 100k Terraform users as of January 2023, representing a remarkable 100% increase from 2022.• Identify developer task flows and conduct usability testing for key features to increase core hours usage and reduce time-to-deploy metrics. • Simplify complex user workflows and build framework-level interactions to support terraform End-users.
  • Samsung Electronics America
    Product Designer
    Samsung Electronics America Aug 2021 - Apr 2022
    Ridgefield Park, Nj, Us
    B2B E-Commerce - Revamped the buyer console UX with the business goal of increasing checkout conversions.• Designed new checkout patterns that target the top 3 user abandonment risks• Designed cross-platform features (including desktop, mobile web, and native Android) to reduce enterprise buyer barriers in procurement.
  • Carnegie Mellon University
    User Experience Researcher
    Carnegie Mellon University Jan 2020 - Aug 2021
    Pittsburgh, Pa, Us
    HCI Lab @ CMU.
  • Gac R&D
    Sr. Digital Product Designer
    Gac R&D Jan 2017 - May 2019
    广州, 广东, Cn
    Client: GAC / BytonCommuter Service Platform iOS App • Shipped an MVP iOS app for enterprise carpool management with auto-match, upcoming trip overview, and dispatch messaging service.INJOY® infotainment system • Designed multi-modal experiences to engage drivers.• Roadmapped and shipped driver-facing features on connected cars. (~ 200k units were sold in 2019)• Evaluated cross-platform usability issues across the platform.
  • Teams Design
    Junior Interaction Designer
    Teams Design 2015 - Dec 2016
    Germany, Usa, China, De
    Smart home appliances - Crafted and prototyped device screens for multi-modal interaction and led discovery and ideation workshops within the function group to align product visions.
  • Mmid
    Product Designer Trainee
    Mmid 2015 - 2015
    Delft, Nl
    Designed IOT product experiences for medical and industrial appliances.
  • International Design Centre Nagoya 国際デザインセンター
    Design Research Exchange Program
    International Design Centre Nagoya 国際デザインセンター 2010 - 2010
    IDCN Nagoya Design Lab
  • Yfyjupiter
    Product Design
    Yfyjupiter 2010 - 2010
    Taoyuan City, Taiwan, Tw
    Delivered brand packaging design for global production and manufacturing grocery giants.

Wendy Y. Chang Skills

Interaction Design Product Design User Experience Concept Development Design Thinking Industrial Design User Interface Design Research Strategic Design User Interface Design User Centered Design English German Sketching 3d Modeling Keyshot Solidworks Rhino Design Strategy Usability Testing Flash Basic Html Hype Axure Rp After Effects Framers

Wendy Y. Chang Education Details

  • Carnegie Mellon University
    Carnegie Mellon University
    Human Computer Interaction
  • Weißensee Academy Of Art Berlin
    Weißensee Academy Of Art Berlin
    Interaction Design
  • National Cheng Kung University
    National Cheng Kung University
    Product Design

Frequently Asked Questions about Wendy Y. Chang

What company does Wendy Y. Chang work for?

Wendy Y. Chang works for Amazon

What is Wendy Y. Chang's role at the current company?

Wendy Y. Chang's current role is UX@Amazon | GenAI MLOps | ex-Google | CMU MHCI.

What is Wendy Y. Chang's email address?

Wendy Y. Chang's email address is we****@****cmu.edu

What schools did Wendy Y. Chang attend?

Wendy Y. Chang attended Carnegie Mellon University, Weißensee Academy Of Art Berlin, National Cheng Kung University.

What skills is Wendy Y. Chang known for?

Wendy Y. Chang has skills like Interaction Design, Product Design, User Experience, Concept Development, Design Thinking, Industrial Design, User Interface, Design Research, Strategic Design, User Interface Design, User Centered Design, English.

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