Olivia Chen Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

-Pre screen resumes and candidates -Schedule interview -Deal with requests related to HR-Conduct reference checking for candidates -Post job advertisements on several non profit organization job websites

Greater Toronto Area, Canada

-Work on the full process of a high volume recruitment-Sourcing candidates-Complete full interview process-Update data and creat candidate information

Toronto, Ontario, Canada

-Guide the customer to find the right product with professional product knowledge.-Solve the problem that customers have and suggest them the best solutions-Work with a team to provide exceptional customer service-Handle customers’ queries when having the heavy volume in the store

Toronto, Ontario, Canada

-Handled complaints by listening and providing appropriate solutions and alternatives -Gave indications to the staff of the preparation amount, and minimize waste that resulted in mistakes, over-preparation, remakes (poor quality/shapes), and over/under portioning of individual items. -Resolved conflicts among employees; deescalate confrontations with customers. -Relayed announcements from Management to staff members, and make sure any announcements regarding promotions/ procedures are followed through by the staff members

Taoyuan City, Taoyuan City, Taiwan

-Provided prompt, efficient and courteous customer service -Maintained a clean, customer-friendly environment in the store -Received cash from customers and give correct change -Performed all regular cleaning activities and other tasks that are included in job assignments