Yudha Kurniawan Email & Phone Number

Phuket, Thailand

Phuket, Thailand

Banyan Group

Bangtao Beach, Phuket

- Supervise and train guest service agents to maintain high standards.- Oversee and manage all department operations, including staffing, maintenance,and work efficiency.- Demonstrate proficiency in upselling all tours in Phuket to guests during check-in,effectively maximizing hotel revenue while enhancing guest experience.- Provide a warm and friendly welcome to all guests, coordinate customer welcomeand care provided by the team, and ensure a smooth stay for all guests at the hotel.- Relief Night Manager twice a week, reporting'Daily Summary Revenue Report,' which is based on the end-of-day report, and the'Happening and Occupancy Daily Reports.'

Phuket, Thailand

- Demonstrate an understanding of hotel room categories, room rates, packages, promotions, local interests and other general product knowledge necessary to perform daily duties- Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns servicing up to 200 people daily.- Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange- Initiated and implemented upselling techniques to promote Graceland Resort services and facilities to maximize room occupancy and overall revenue

Phuket, Thailand

Collaboration between Phuket Vocational College Thailand and Metland College IndonesiaThe Best trainee for a student exchange program organized by SEAMEO in hospitality sector

Kota Bekasi, West Java, Indonesia

Working as a customer service coordinating between customer, supplier and sub-contract.

Bekasi, West Java, Indonesia

Horison Ultima BekasiWorking as an all-rounder within Concierge, Housekeeping Attendant, Banquet, also learn to make interior decorations in the Art Division.