I orchestrated seamless operations by overseeing team tasks, streamlining appointment scheduling, and maintaining up-to-date CRM records. I played a pivotal role in presenting insightful daily huddle statistics, sales reports, and KPI metrics, leveraging InfusionSoft CRM for sales monitoring and strategic lead discovery on social media.In addition to efficiently managing emails and contributing to customer support, I drove social media lead generation, organized commissions, and… Show more I orchestrated seamless operations by overseeing team tasks, streamlining appointment scheduling, and maintaining up-to-date CRM records. I played a pivotal role in presenting insightful daily huddle statistics, sales reports, and KPI metrics, leveraging InfusionSoft CRM for sales monitoring and strategic lead discovery on social media.In addition to efficiently managing emails and contributing to customer support, I drove social media lead generation, organized commissions, and conducted impactful one-on-one meetings. My attention to detail extended to summarizing meeting recordings, recording meeting notes, and preparing team call stats and agendas. With a strong analytical focus, I consistently contributed to reducing costs and enhancing operational efficiency. My commitment to excellence and expertise positions me as a key contributor to the CEO's decision-making and the company's future success. Show less

· Coordinating exports together with Production and Quality departments· Export Planningo Direct communication with various Freight Forwarders to make sure we have bookings and local transportarranged.o Keeping up to date with price quotes to the various destinations where we export coffee.o Communication with Customs Agents and other parties in port when necessary.o Invoices, packing lists, tracking docs, certificationso Making sure all required documents are… Show more · Coordinating exports together with Production and Quality departments· Export Planningo Direct communication with various Freight Forwarders to make sure we have bookings and local transportarranged.o Keeping up to date with price quotes to the various destinations where we export coffee.o Communication with Customs Agents and other parties in port when necessary.o Invoices, packing lists, tracking docs, certificationso Making sure all required documents are received from clients, ports, freight forwarders, etc.o Preparing Organic certification documentso Check shipping docso Send all in time to the client· Keeping up to date with all regulationsSample Shipments:· Prepare sample shipmentso Constant contact with the quality department· Courier relationso Prepare all courier shipments for samples or otherwise.o Ensure we have proper documentation prepared for all shipments (each destination has different requirements)USALanded Coffees:· Dispatch our landed coffees to coffee roasters around the United Stateso This will entail preparing and sending Delivery Orders to the warehouse, quoting and organizing freight and oftentimes consolidating shipments with other importers.o When there is damage to a shipment, speak with client to receive all required supporting documentation and pictures and work with the shipping broker to file claim.o Send Invoice to Client after releasing/dispatching coffeeInbound Coffees:· Quote maritime freight with the various shipping lines we work with.o Setup Service Contracts with the shipping lines where necessary.· Send Shipping Instructions prior to each shipment.· Liaise with our Warehouses and Customs Broker to ensure everyone has all documentation in a timely manner Send Inbound Notification to the warehouses, along with proper documentation.Send Inbound Pre-Notification to our Customs Broker, along with ISF.Send Final Shipping Documents and FDA Information to Customs Broker. Show less

ResponsibilitiesColombia:● Production (hours worked, panela used, product to be work on, inventory, batch traceability, maintenance of the warehouse and machines)● Quality: prepare the documents for the annual organic audit and make the corrections necessary to comply to any update or requirements from the organic certifier.● Purchasing, Panela and supplies for production (pallets, office supplies, boxes, labels, wrapping paper, cleaning supplies, among others).● Receive… Show more ResponsibilitiesColombia:● Production (hours worked, panela used, product to be work on, inventory, batch traceability, maintenance of the warehouse and machines)● Quality: prepare the documents for the annual organic audit and make the corrections necessary to comply to any update or requirements from the organic certifier.● Purchasing, Panela and supplies for production (pallets, office supplies, boxes, labels, wrapping paper, cleaning supplies, among others).● Receive invoices and make sure they are paid.● Make sure all AP/AR are in order.● Logistics: transport and delivery of supplies, managing suppliers so they comply with the time agreed● Banking: BBVA reports for money that came to Colombia and the legal declaration of that money proven with an DEX (declaración de exportación) Report to Scott the pending payments in Colombia weekly.● Import/export: documents required, DIAN, pay Fedepanela, managing the chamber of commerce and the free quotas. Coordinate transports and logistics in Colombia and in the US, Europe, and other territories and make sure we fulfill whatever other document required for import or export. United States:● Place orders or CR to the warehouses.● Generate BOL and tracking information for customers● Invoicing and following up with due payments.● Keep track of inventory in 3 warehouses.● AP/AR – pay shippers and logistic suppliers and warehouses● Review the bank account for the payment’s customers do, and update the sheet where I keep track of every invoice, PO value of the invoice, date that was sent to the customer and due dates.● Generate LTL freight, BOL and labels for orders of bulk.● Put orders for the warehouse, once it is out, and track every order. ● Create BOL for UNFI and Kehe. Create invoices for UNFI and Kehe and other major customers.● Create any document a big company requires so we can become a vendor.- Calculate cost of every product Show less

Crear las políticas de selección y contratación del área de Recursos Humanos. Actualización y divulgación del REGLAMENTO INTERNO DE TRABAJO y aplicar los procesos disciplinarios acorde a la ley dado que la empresa no tenía una política establecida claramente para los empleados. Logros: reducción de la rotación de personal al implementar un proceso de selección con pruebas técnicas y psicotecnicas.

Como Analista Senior de SelecciónEmpresas cliente: EPM (Empresas Públicas de Medellín) ARGOS, CEMENTOS ARGOS, La Fresita, Incolmotos Yamaha, Suzuki, Servientrega, Éxito, Transportempo (Holding Bancolombia) Cumplimiento de los indicadores y tiempos de respuesta, creación de entrevistaspara evaluar competencias de los candidatos enviados a ternas, actualización dedocumentación de selección, selección para las empresas más importantes en lazona como son ARGOS (manejo de… Show more Como Analista Senior de SelecciónEmpresas cliente: EPM (Empresas Públicas de Medellín) ARGOS, CEMENTOS ARGOS, La Fresita, Incolmotos Yamaha, Suzuki, Servientrega, Éxito, Transportempo (Holding Bancolombia) Cumplimiento de los indicadores y tiempos de respuesta, creación de entrevistaspara evaluar competencias de los candidatos enviados a ternas, actualización dedocumentación de selección, selección para las empresas más importantes en lazona como son ARGOS (manejo de perfiles bilingües) y EPM en nivelesprofesionales y gerenciales, actualización de los perfiles de las empresas usuarias(más de 100 empresas con más de 500 cargos documentados).Logros: Mejoramiento de los informes por candidato, aumentando en un 85% que el candidato continuara en el proceso de selección con la empresa usuaria. Con la creación de pruebas técnicas especificas de conocimiento, se aumentó la confianza del cliente acerca de las habilidades técnicas que requería el cargo. Logros como Coordinadora de Operaciones del Eje Cafetero: Reducción de los gastos operativos de la oficina del eje cafetero, fortalecimiento de la relación con el cliente, reducción del tiempo de espera para las contrataciones en un 35%, reducción de las horas extras laboradas por la asistente de la oficina, creación de políticas de organización de las tareas para completar el archivo de cada trabajador y ser enviado a la central de operaciones en Medellín. Show less

Auditar, preparar, verificar y actualizar toda la documentación del área con el objetivode presentar una auditoria de tipo externo con la Franquicia The Coca – ColaCompany.Como resultado la empresa pasó la auditoría de Recursos Humanos con una observación debido a la carencia de un sistema de control y medición objetivo de horas para los empleados de la planta.

A través de Servimercadeo• Designs, develops and maintain the recruitment process in the organization (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps)• Designs the selection matrix for choosing the optimum recruitment channel and recruitment source• Explores the market best practices in the recruitment and staffing and implement appropriate best practices in the organization• Builds a quality… Show more A través de Servimercadeo• Designs, develops and maintain the recruitment process in the organization (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps)• Designs the selection matrix for choosing the optimum recruitment channel and recruitment source• Explores the market best practices in the recruitment and staffing and implement appropriate best practices in the organization• Builds a quality relationship with the internal customers and external recruitment agencies• Monitors and constantly reduces the costs of the recruitment process• Sets the social media communication strategy for different job profiles and functions in the organization• Conducts job interviews for the managerial job positions (or key jobs in the organization)• Monitors the labor legislation and implements required changes to keep the process compliant• Manages and develops the team of HR Recruiters• Acts as a single point of contact for managers regarding recruitment topics• Designs training recruitment for HR Recruiters and line managers Show less

Work with internal teams and hiring managers to assist with recruitment efforts.Assist with both external and internal hiring efforts (internal recruitment meaning assessment of employees for different or more senior roles.)Develop recruitment strategy. This may include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning, talent planning, etc…Identify and… Show more Work with internal teams and hiring managers to assist with recruitment efforts.Assist with both external and internal hiring efforts (internal recruitment meaning assessment of employees for different or more senior roles.)Develop recruitment strategy. This may include job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning, talent planning, etc…Identify and source appropriate talent for current open roles within the organizationIdentify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagements.Manage the recruitment process and life-cycle, including initial assessments, interviews, and offers.Counsel the candidate on corporate benefits, salary, and corporate environment.Provide recruitment counsel and guidance to hiring managers and HR professionals with hiring and employment data. May develop specialized or competitive intelligence and research in regards to talent development or retention.Use social media, job boards, Internet sourcing, and other technical means to source candidates for open jobs.Develop college recruiting programsManage and guide development of corporate employment resourceParticipate in employment events, such as career fairsUse sophisticated applicant tracking systems and other recruiting software and CRM system to track applicants through the selection phase through to on-boarding.Develop relationships with third party recruitment agencies and staffing firms and manage the procurement and measurement process. Show less

Following an accident, the health and safety inspector collects information about what has happened and may need to commence start legal proceedings which may require attendance in court as a professional witness to present their findings as evidence.Work activitiesEnsure the health, safety and welfare of workers and those not in his/her employ;● Maintain a healthy and safe workplace, systems, equipment, tools;● Provide information, instruction, training, and… Show more Following an accident, the health and safety inspector collects information about what has happened and may need to commence start legal proceedings which may require attendance in court as a professional witness to present their findings as evidence.Work activitiesEnsure the health, safety and welfare of workers and those not in his/her employ;● Maintain a healthy and safe workplace, systems, equipment, tools;● Provide information, instruction, training, and supervision, including requirements by theOH&S Act and Regulations and other associated legislation;● Provide operating instruction for the use of devices/equipment;● Ensure workers are aware of hazards;● Establish an OH&S committee/worker health and safety representative/workplace health andsafety designate as required and consult/co­operate with them;● Respond in writing to recommendations of the OH&S committee/worker health and safetyrepresentative/workplace health and safety designate and provide them with periodic writtenupdates on implementation;● Make arrangements for and consult with the OH&S committee/worker health and safetyrepresentative/workplace health and safety designate during workplace inspections;● Co­operate with anyone exercising a duty imposed under OH&S legislation;● Ensure safety clothing/equipment/devices are used;● Ensure safety procedures are followed at all times; and● Notify the Assistant Deputy Minister responsible for OH&S of a workplace accident thatresults in or has the potential to result in a serious injury or death. Show less

Realización de evaluación del Clima Organizacional de la empresa, análisis estadístico de la información y creación de planes de mejora según las necesidades encontradas en la empresa.

conducting a series of individual sessions with a client - normally lasting between 30 minutes to an hour, one or more times per week. These assess need, build trust (a therapist may work with clients for just a few sessions or over a longer period of two or three years) and explore issues;encouraging the client to talk about and explore their feelings and behaviour;running group sessions with people undergoing therapy in a clinical setting;conducting group sessions in a training… Show more conducting a series of individual sessions with a client - normally lasting between 30 minutes to an hour, one or more times per week. These assess need, build trust (a therapist may work with clients for just a few sessions or over a longer period of two or three years) and explore issues;encouraging the client to talk about and explore their feelings and behaviour;running group sessions with people undergoing therapy in a clinical setting;conducting group sessions in a training capacity for other professionals, such as social workers, nurses and teachers, who are interested in learning more about how groups work and how they function within them;keeping abreast of developments in theory and research;networking within the health professional community and other potential business areas to maintain continuity of work and client base;evaluating therapy outcomes and writing reports; Show less