· Instructed approximately 300 students in complex operations topics including distribution network model, waiting line model, simulation, and decision analysis.· Developed engaging lesson plans and providing detailed feedback that enhanced students' understanding of statistical concepts and their application in business scenarios.

· Researched sustainable aviation fuel (SAF) market by conducting over 10 in-depth interviews with industry executives and analyzed market data to produce a comprehensive market discovery report.· Presented strategic recommendations to technology partners, providing valuable insights for strategic decision-making regarding the adoption and commercialization of the technology.

· Compiled and analyzed daily operational data to develop comprehensive dashboard for a portfolio of approximately 70 flights, encompassing key metrics such as on-time performance, passenger count, and baggage handling statistics.· Implemented predictive analysis for gate distribution by leveraging historical data and statistical modeling, resulting in a 16% improvement in staffing efficiency at the newly established Beijing Daxing International airport (PKX).· Negotiated long-term ground handling contracts with 4 partner airlines by presenting competitive service packages and conducting financial analyses, expanding the company's market share at PKX.· Actively participated in building strong relationships with representatives from partner airlines to improve passenger transfer experience at Shanghai Pudong International Airport (PVG).· Supported compliance processes by documenting procedures and creating checklists, contributing to the division's compliance with CAAC aviation regulations.· Rotated through various frontline roles at the airport, including ticketing, check-in, boarding, transferring, and baggage service, gained a thorough understanding of airport operations.

· Managed inventory data for over 1500 aircraft parts using SAP, ensuring accuracy in daily data entry and supporting efficient supply chain operations. Contributed to semi-annual inventory audits.