1. Operational Management Achievement:Successfully conducted Continuous Improvement Program (CIP) and System Utilisation Studies, resulting in the implementation of value-adding operational solutions for customers on a scheduled periodic basis.2. Project Management Achievement:Consistently achieved and exceeded the utilization rate targets set by Management for all project implementations, ensuring optimal performance and efficiency.3. Customer Relationship Management Achievement:Developed and maintained strong relationships with customers, effectively resolving issues and concerns to ensure successful program renewals and ongoing customer satisfaction.4. Receivables Management Achievement:Managed receivables effectively by ensuring timely collection of all account payables within agreed payment terms, contributing to healthy cash flow management and customer relations.5. Business Development Achievement:Executed successful More Work strategies for each Key Account, resulting in increased business opportunities and successful acquisition of new accounts to sustain and expand business growth.