Special Services Associate (SSA)- Assisted customers with order management, including placing, tracking, and resolving issues for in-store and online purchases.- Collaborated with various departments to coordinate special projects, large-scale orders, and custom solutions tailored to customer needs.- Resolved escalated customer concerns with professionalism and efficiency, fostering trust and customer satisfaction.- Supported team members in executing complex orders, ensuring compliance with company standards and policies.

Seasonal Sales Associate - Specialized in plant species and care, providing detailed information on growth requirements and maintenance.- Guided customers on the selection and use of planting equipment.- Advised customers on different types of soils, including their properties and best uses for various plants.- Designed and maintained attractive and informative plant displays.

Field Marketing Representative (FMR) - Promoted and sold the Triangle Mastercard, a credit card offering various benefits and rewards, to customers at Canadian Tire. - Demonstrated in-depth knowledge of the Triangle Mastercard's features, benefits, and eligibility criteria to effectively communicate value to potential cardholders. - Assisted customers in completing credit card applications, ensuring accuracy and adherence to privacy regulations. - Achieved and exceeded sales targets by effectively promoting the Triangle Mastercard and cross- selling other Canadian Tire products and services.

Customer Service Representative (CSR)- Assisted customers with inquiries, complaints, and returns, ensuring a positive shopping experience and upholding Walmart's commitment to customer satisfaction.- Managed multiple communication channels including in-person, telephone, and online queries, providing timely and accurate information on products, services, and store policies.- Demonstrated proficiency in using Walmart's customer service software and databases to efficiently track customer interactions and resolutions.- Collaborated with sales and inventory teams to address stock-related inquiries, facilitating smooth and informed shopping experiences for customers.