Yu Hang Mu Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Writing R scripts to clean and wrangle complex organizational data. Developing models and visualizations to represent such organizational data in a meaningful and interpretable manner. Creating web applications through R Shiny to automate model creation. Delivering Psychometrics solutions for recruitment and development practices. Debriefing clients and providing aid throughout the employee experience process. Working with both international and local organizations to create customized leadership development surveys and employee engagement/productivity surveys. Provide appropriate analytics for clients and collaborate to plan the way forward.

Sydney, New South Wales, Australia

Overseeing the day-to-day operations of MultiRater Surveys and managing the development and innovation pipeline of the platform. Main duties revolve around 3 target areas - users, product & enterprise. On the user-end, establishing, onboarding, and maintaining client relationships to facilitate growth. Provide consulting services to clients, such services range from: survey debriefs & post-survey analyses using Excel, R Studio, etc On the product-end, managing the MultiRater Surveys product (SaaS) alongside the Development, Marketing, and Sales team. Researching, identifying and coordinating improvements to current product.Frequently reviewing the SaaS platform from a UX/UI perspective to optimize user experience On the enterprise-end, responsible for developing business strategy, marketing & exposure strategy, pricing, proposals. Coordinating and planning that relates to business structure. Identifying our target audience and honing in to increase market share

- Collaborated with a team of post-doctoral researchers and professors to further understand the cognitive mechanisms of language.- Administered experiments for research participants, and collected and compiled subsequent data for research analyses- Assisted research participants through technical difficulties experienced during experiment procedure.

- Interacted with international travel agencies to reserve hotel room bookings for customers through emails- Enhanced guests experience by setting up personal requests such as birthday celebrations and wedding anniversaries- Transferred client booking information from email into data management system

Bachelor Of Psychology (Honors), First Class Honors - 91 Wam

Canadian High School Diploma