Paul Chen Email & Phone Number

Taipei

• Strategic Collaboration and Optimization in DCB Payment SystemsOrchestrated collaboration with Google, Apple, and Netflix on high-traffic DCB payment systems secured with 2-way SSL, managing over $10B in annual cash flow. Led development and optimization for Netflix's DCB, ensuring end-to-end maintenance. Leading a cross-functional team, I utilized the ELK stack to optimize system performance, reducing transaction time by 50% from 0.8 to 0.4 seconds under peak loads and meeting SLA requirements.• Agile Transformation and Team ProductivityLed a team of over 10 staff in establishing agile workflows with Jira and Git flow, boosting productivity by 80%. Streamlined processes, fostering a culture of efficiency and alignment with organizational goals.• Scalable Architecture and Monitoring for BNPL SystemDirected BNPL system architecture with Spring Boot 3 and microservices, creating a flexible, containerized environment. Integrated Prometheus and Grafana for real-time monitoring, supporting fault tolerance and operational insights aligned with long-term cost-efficiency goals.

Taipei

• Cloud Migration and Infrastructure OptimizationLed AWS migration of DCB services with AWS Solution Architect, establishing Backup and Recovery systems for DDoS resilience. Transformed Probing into a cloud-based solution with heartbeat monitoring, reducing codebase by 80%. Transitioned to Kubernetes with Rancher for a scalable, CI/CD-ready architecture.• AI Innovation and Process OptimizationSpearheaded a cross-departmental AI-driven verification platform using OpenCV and Django, achieving 90% accuracy in Chinese character recognition and automating 141,000 cases monthly, saving $17.08M annually. Awarded first place in the Process Innovation Competition and secured two patents, reducing outsourcing costs by an additional $10.12M.• Innovation and Efficiency in PCI DSS-Compliant IPS Payment SystemLed implementation of PCI DSS-compliant IPS, integrating LINE Pay, EasyCard, and Chailease with OpenAPI, reducing communication by 50% and fully automating Confluence uploads. Enhanced UI/UX and integrated ELK with Sentinl for high-volume, secure transaction support, driving revenue growth.

Taiwan

• Refactored legacy system from Grails to Java, improving file processing by 20% and enhancing system performance, security, and user experience.

Taipei

• Led a team in architecting a modular Spring MVC framework with EasyUI for an enhanced, user-friendly design. Implemented caching for faster response times and reduced server load, and enabled external configuration updates without restarts, cutting downtime by 50%.

Taiwan

• Led team migration of the Telecom Store System from WebLogic to JBoss, boosting performance and reducing costs by 30%. Enhanced user experience with browser upgrades, report optimization, JDK updates, and Selenium automation, reducing QA time by 50%.

Taipe

• Served as the team leader and collaborated with the team to complete project documentation and development.• Presented and demonstrated the project during the semester-end report.• Studied Google Maps API, implemented it, and served as the Java backend developer for the project.

Taiwan

• Supervised a production team of over 100 direct employees, holding overall responsibility for the quality and engineering groups that supported the production area.• Managed the manufacturing process, ensuring that all incoming orders were processed and delivered on time.• Demonstrated the ability to streamline manufacturing, packing, and shipping operations, resulting in annual savings of $1 million.• Developed, implemented, and monitored management operations systems, leading to a reduction in the leakage rate.• Reconstructed policies and procedures for raw material development, achieving a 78% reduction in inventory.• Possessed excellent organizational and analytical skills with the ability to lead projects and achieve results. Adopted a systematic approach to problem-solving and effectively analyzed outcomes to implement solutions.