Yuki H. Email and Phone Number

As BD manager, translator and project manager, assist the team in BD and maintain the relationship with partners:1. Act as the main contact person, responsible for communicating with domestic and foreign partners, drawing up the cooperation schedule, promoting the cooperation process, and achieving the goal of project implementation;2. Maintain friendly contact with partners to better propose cooperation programs in line with the interests and values of both parties;3. Develop and implement detailed work plans to meet business priorities and end goals in line with the schedule.

To work from home as Business Development consultant:• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.• Supported clients with business analysis, documentation and data modeling.• Liaised with the partners of customers to better understand their needs and recommend appropriate solutions.• Authored detailed work plans to meet business priorities and deadlines.

[Closely related to the prior work]To work in the mining-based department of crypto exchange firm as business/operation manager:• Act as initiator to be responsible for product operation including research on competing goods, product design, optimize product solutions during product life cycle with data analysis.• Managing customer service team of 3 members and cooperated with partner team of 6 to take up customer operation job to meet sales target during online ToC sales (Hashrate product/Mining rig/Hosting service). To boost sales via sales plan. Handled problematic customers. Offer pre-sale and post-sale service to customers as part of client dominated service pack. Communicated with customers positively with particular attention to problem resolution.• Interacted between internal departments and customers to build connections and nurture relationships.• Be responsible for the result of cooperation as liaison person with partner company.• Trained new employees on proper protocols and customer service standards.• Set the overall goal and split it; Drafted invoices for completed work, Summarized work results and report to team periodically.

• 22 months full-time assignment in Middle East, responsible for the business development:• Act as BD to find reliable projects in the local area (40+ projects were investigated).• To establish and consolidate the relationship with local partners. To seek for the business opportunities via intensive meeting, including introducing, feasibility analyzing, negotiation (auxiliary), determination of rights and responsibilities of cooperation terms, consultation (formal and informal). Three projects were completed eventually.• To do the business compliance with out-source legal and accountant service.• Regularly updated of the local/regional industry related business information.• Responsible for the coordination with local partners in the business level, and assist with the engineering team of the communication to maintain a good cooperative relationship overall.• Put forward suggestions for solving the problems (mainly caused by the cultural difference).• Assist with the finance department in project settlement.

• To work in the International Office of the University:• Responsible for the general courses and study tour programs offered by the university annually for Hongkong/Macao/Taiwan and overseas students. To cooperate with the scholars & professionals in handling the student enrollment, project application, planning, program design and optimization, activity organization, security guarantee, feedback of experience, etc.• Organize and guide the student in associations to involve in the international events held by university.• Responsible for the planning&executing of the teacher/student exchange program between SGU and universities overseas (Hong Kong/Macao /Taiwan/Japan/Korea).