Yuki Xu Email & Phone Number

Shanghai, China

中国 上海市

As a customer service, I has solid product knowledge and her performance is always at the top. After I was promoted last year, I worked as the senior and mentor and coach, and successfully maintained the team performance score at the top three in ICP customer service through quality inspection and technical guidance. At the same time, I optimized the email.

Shanghai City, China

1. Responsible for the phone calls and emails handled by colleagues in the quality inspection department and evaluate performance every month.2. Perform 100% quality inspection on the emails and phone calls handled by colleagues the day before, and report problems to colleagues and improve them in time.3. Responsible for sorting out and optimizing quality.

Shanghai-Xuhui

1. Help HR make phone interviews and advertise job offers; 2.Collect resumes, and to resume screening analysis, solicitation, arrange appropriate personnel to participate in the interview; 3.Guide customers respond to customer problems effectively; 4.Answer customers' questions online and collect， analysis them;5.Responsible for website BUG, and timely.

Shanghai City, China

1. Take responsibility to organizing office documents and reports to ensure that the information needed is complete.2.In each quarter's marketing activities, the layout of the store, so that stores meet each quarter's marketing requirements, and to ensure that partners understand marketing activities clearly.3. Manage the store operations during the shift.