Yuko Vickroy Email & Phone Number

Mountain View, California, United States

Providing access to amazing services and amenities that build community and empower people to be at their best. Giving employees everything they need with world-class training and service delivery from our hospitality-expert Host team.

Mountain View, California, United States

Managed a team in overseeing daily operations to deliver exceptional user experience on-site. Collaborating and coordinating with leadership to continuously enhance and expand the program.Set and managed policies for concierge services for employees and guest relations.Maintained high employee satisfaction and performance with hands-on and collaborative.

Mountain View, California, United States

Managed team of 25-30 associates and 4-5 Supervisors to serve as first point of escalation ensuring quality and guest/employee service standards are met and maintained. Responsible for hiring and training for higher internal growth positionsCollaborate on policies and procedures for continuing development of programPerformance management and supporting.

Santa Clara, California, United States

Managed team of 6-8 employees with responsibilities including overseeing call center specialists for outbound account receivable calls, maintaining call volume overhead and sales.Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receivingOptimized organizational systems for payment collections, AP/AR, deposits.