Customer Executive
Current-Receives key accounts forecasts and orders-Responsible for reviewing the contract terms with the relevant departments and managing the orders in accordance with the contract.-For customers working with forecasts, controls the minimum and maximum stocks and notifies the orders to production; for customers working without stocks, maintains order management in accordance with the deadlines in the contract.-Ensures that the prices agreed with the customer regarding the price are… Show more -Receives key accounts forecasts and orders-Responsible for reviewing the contract terms with the relevant departments and managing the orders in accordance with the contract.-For customers working with forecasts, controls the minimum and maximum stocks and notifies the orders to production; for customers working without stocks, maintains order management in accordance with the deadlines in the contract.-Ensures that the prices agreed with the customer regarding the price are reflected correctly.-Evaluates customer complaints, reports them to the relevant departments, follows up the results, informs the customer in the light of regulatory and preventive actions, and follows up and warns to finalize each complaint as soon as possible.-Analyzes the difference between forecasts and actual orders and ensures that trend analysis can be interpreted.-Guides the customer with optimal solutions for the quantity, duration and transportation of their orders-Expertise in packaging and supply chain management, ensuring end-to-end process coordination.-Strong customer relationship management skills with a focus on tailored solutions and client satisfaction.-Proven experience in planning, developing, and executing packaging projects.-Effective cross-functional collaboration to achieve project goals and streamline operations.-Commitment to quality and efficiency through cost-effective packaging solutions.-Skilled in identifying and solving operational challenges with effective decision-making.-Leadership in guiding project teams, optimizing resources, and fostering team synergy.-Adaptability to technological innovations in the packaging industry.-Global perspective gained through experience with local and international clients.-Results-oriented approach to developing strategies and achieving successful outcomes Show less