Yulia C. Email & Phone Number

Brussels, Belgium, BE

Brussels, Belgium, BE

• Supporting teams and people managers in EB to define the hybrid way of working
• Facilitating team discussions through workshops
• Using coaching techniques in helping EB employees to embrace the change, for example with hybrid meetings, MS whiteboard, Kanban etc.
• Coordinating projects with a high degree of autonomy, e.g Euroclear Learning Week

Brussels, Belgium, BE

• Working in an agile environment on making Euroclear a learning organisation
• Aggregating existing and creating new opportunities for employees in changing mindset towards learning and development
• Brainstorming ideas and driving their testing and implementation in a very autonomous way
• Engaging in the discussions, providing proposals to the group of more senior employees

Brussels, Belgium, BE

• Acting as a first point of contact for Euroclear Collateral portfolios
• Supporting clients' Triparty activity on the daily basis, analysing complex profiles and providing optimisation recommendations
• Liaising with internal stakeholders from Commercial, Tax, Operations, Corporate Actions, Income departments
• Identifying inefficiencies in the process and driving improvement suggestions

New York, NY, US

• Acting as the client’s ‘Single Point of Contact’ across the organization’s operational landscape, resolving day-to-day issues, supporting client accounts and providing excellent service
• Delivering triparty securities lending services
• Monitoring intraday credit line and resolving related issues
• Liaising with internal stakeholders to resolve all settlements and corporate actions related queries
• Working together with clients on optimizing their collateral portfolio

New York, NY, US

• Executed account management for North American counterparts
• Together with the team delivered FCA anti-money laundering project by meeting the deadline
• Used LEAN tools (e.g. root cause analysis, impact analysis, voice of the customer, value stream mapping) to implement process improvements
• Provided day-to-day operational support to a variety of audiences, including key stakeholders in Sales, Non-Market Risk and Compliance departments ensuring their requirements are met professionally and expediently
• Performed account management tasks such as analyzing, planning, meeting SLAs, monitoring KPIs and KRIs, assessing and managing backlogs, driving escalation calls, producing daily/weekly/monthly reports and presenting.
• Together with the team of IT developers based in NYC built an internal platform for all regulatory projects. My role was to advise on the content and functional parts providing business process model and its.

New York, NY, US

• Searched and analyzed big volumes of data sets both internal and external. Performed online research and analysis of news in the context of negative impact on client’s portfolio. Evaluated annual reports, articles of.
• Developed strong Business and Client relationships including taking proactive ownership of all operational issues
• Provided day-to-day client operational support for KYC project for internal and external clients from Europe, Middle East, Africa, Asia
• Supported building and development of the new internal system for regulatory projects (KYC, MiFID, MiFID II, FATCA)

Birmingham, GB

INTERNSHIPDescription: help to identify the perfect position for the specific requirements, skills and experience and to make the placement process as simple (and enjoyable) as possible for doctors!Responsibilities: sourcing potential candidates via social networking (LinkedIn, Facebook), making initial pre-screening interview, helping to arrange in-house.

SUMMER JOBResponsibilities: customer assistance; meeting daily sales planDeveloped

Arteixo, A Coruña, ES

SUMMER JOBResponsibilities: customer assistance; meeting daily sales plan; having weekly meetingsDeveloped

Moscow, RU

SUMMER JOBResponsibilities: customer assistance; dealing with complaints; meeting daily sales planDeveloped

Moscow, RU

SUMMER JOBResponsibilities: working with retail clients, consulting on bank products, data management for loan applications, data quality of the internal systems, preparing documentation for approved loan applications, marketing and promotion of bank services to the partnersDeveloped skills: direct client facing; attention to details; data quality and data.

Master Of Arts (Ma), International Relations And European Studies

Bachelor’S Degree, International Relations And Affairs