• Create test cases for web and mobile applications.• Use Zephyr Squad to manage and execute test cases in alignment with Agile development practices.• Utilize RestAssured to create and execute RestAPI test cases.• Write SQL queries to insert, delete, update data and index with MySQL Workbench to MySQL database for data preparation of functional testing and performance testing cases• Create and maintain automated UI test cases using Selenium WebDriver and Java.• Review customer requirements, functional require design, functional specification, high level design,low level design, and contribute ideas to Master Test Plan in early stage• Manage and execute automated tests using JUnit and Maven.• Use Git to manage version control of test code.• Create and maintained BDD test cases using Cucumber Studio.• Identify, isolate, document defects and track status in Jira system, log new defects, retest fixed defects, close finished defects, and negotiate with developer about arguable defects and hard to reproduced defects.• Communicate effectively with team members and stakeholders to report on product quality.

• Applied my knowledge for smooth integration of various bank systems with Selectcom's ERP system.• Monitored customer account details for non-payments, delayed payments and other irregularities• Created statistical reports for different services once a month.• Generated AR reports for collection meetings and aging analysis• Created templates and forms• Investigated and resolved customer queries, built and maintained relationships with end users.• Issued monthly customer statements

• Developed and maintained test plans and test cases to ensure the quality of the platform's sales andbilling-related features.• Performed manual testing of the web platform.• Used Jira to track and prioritize defects.• Verified Software fixes.• Utilized TestRail to manage and execute test cases.• Worked in Agile/Scrum development process, participated in daily Scrum meetings, communicatedwith Business Analysts, Project Managers and developers to communicate planned testing,troubleshoot and fix defects.• Ensured all areas of SRD as per client requirements were accounted for during test plandocumentation, through the use of simple positive and negative test cases.• Working closely with software developers, stakeholders, product managers, payment operations andcustomer support teams• Prepared test status report to present to management.• Stay up to date with industry best practices and emerging testing technologies.• Contributed to the continuous improvement of the platform's QA process.• Post production support for any client issues.