Technical cooperation with financial institutions in Ukraine, Eastern Europe, and Morocco, projects related to business lending and women's access to finance, also market research on non-bank financial institutions, insurance and FinTech. Structuring and mapping existing gaps, designing solutions and recommendations, conducting presentations and negotiations with partner financial institutions. Operations in multinational and multicultural working environments often conducted in parallel in several languages

In charge of achieving the performance of the SME business across 28 bank branches and 8 dedicated divisions in each oblast (province) of the Western region, ensuring portfolio and service quality standards, synergy between units and stakeholders and the team environment. Credit decision-making limits. Among my main achievements:- Creation of an efficiently structured SME team in the Directorate and regions- Optimization of the operational rhythm, including cooperation between the SME department and branch managers- Establishment of efficient communication with the SME core's current and prospective clients as well as with the local authorities- Demonstration of significant progress in business development by the SME department, including the achievement of performance targets- Successful implementation of a pilot project for the transformation of the OCEAN network (Oriented to the Customer Efficient and Amplified Network), including introduction of a new sales model and organization of new business structure and roles of commercial teamsDirector of the Western Region (interim) - 01/2019- 04/2019Geography of responsibility area - 8 oblasts (Lviv, Ivano-Frankivsk, Zakarpattya, Chernivtci, Ternopil, Khmelnytskyy, Volyn, Rivne). 25 branches, 210 employees.Administrative functions, in charge of Retail, Corporate and SME business process continuity, supervision and ensuring compliance with business objectives, business planning, and efficiency management.

Launching a local unit from scratch, including building team and capacity, developing a business strategy, and negotiating with stakeholders and partners, ensuring the achievement of commercial objectives. Assuming the role of head of the local credit committee.The SME division in Lviv remained since its opening one of the leaders in Ukraine (e.g. first credit given in system, largest credit portfolio in Ukraine in 2008, fastest portfolio growth in 2009, and the leader division in August 2011) Additional role of region's in-house trainer: coaching, facilitation, staff development

Business Clients Manager, in charge of the affluent clients’ services. Among the responsibilities: sales and negotiations, bank’s external representative functions, relationship management, good knowledge of the existing regional business context, raising awareness, and seminars moderation. Role of credit committee member with a decision-making limits.At first Credit Expert for micro clients, since 2004 – Credit Analyst Expert of small and medium business clients. Responsibilities: full financial and creditworthiness analysis of credit applications, responsible for business objectives achievement at the level of the credit portfolio volume and quality, clients’ acquisition, debt portfolio management. Since 2004, acted as credit committee member with a decision-making limits. Additional functions of mentoring and coaching of newcomer experts.

Business partner identification in Ukraine for a French company, including market research,selection of potential clients by defined criteria, the study of a normative base, and visits to 6 selected factories in Ukraine.