Yulia Obi Email & Phone Number

Dubai, United Arab Emirates

● Have a complete view of all of the business operations and workflow processes.● Motivate and support a team of 15, evaluated the team's performance and initiated meetings, ensuring that 100% of standards are met and all employees have the support required to thrive.● Oversee management, control, and direction of outbound and inbound operations.● Lead the HR department managing all aspects of human resources including recruitment, onboarding, training, performance management, and employee relations.● Developing and implementing HR policies and procedures that reduced employee turnover by 80% over 1 year.● Managing employee relations, resolving conflicts, conducting investigations, and ensuring compliance with legal regulations, which improved employee satisfaction by 80%.

6Th Floor, One Jlt, Dubai, Uae

Overview of works performed:- Increasing brand awareness and bringing in new customers- Promoting the company brand to new clients, ensuring their knowledge is current and appropriate- Generating new business both face to face meetings and over the phone- Finding potential clients through social media

Overview of works performed:- Increased sales by 30% by providing outstanding communication with foreign clients and converted 50% of warm leads into buyers. - Had a complete view of all of the external business operations and workflow processes.- Managed and organized all hiring processes from start to finish - recruiting candidates, assessing resumes, interviewing, hiring, and onboarding all new employees- Managed complex employee relations cases, including dispute resolutions, grievances, and absences.- Designed and implemented programs that supported employee well-being, inclusion & diversity, performance management, and positive company culture.

Beijing City, China

Was responsible for:- Developing English lesson plans in line with the national curriculum- Preparing English classroom and coursework materials, homework assignments, and handouts - Preparing course work, planned class sessions - Organizing/delivering classroom lectures to students- Tracking progress through assessment and reporting within own teaching groups

Beijing City, China

● Designed school curriculum, English courses, tests, and related materials.● Conducted evaluations of training courses to uncover areas in need of improvement.● Reviewed classes, monitored and evaluated foreign employees, and tracked progress through various assessments.● Led the recruitment and onboarding of over 50 employees, reducing time-to-fill by 45% and improving quality of hire.● Managed complex employee relations issues, including investigations, disciplinary actions, and conflict resolution, resulting in a 32% decrease in grievances.● Developed and executed HR policies and procedures that ensured compliance with local, state, and federal employment laws.

Beijing City, China

Overview of works performed:- Preparing documents and reports for company - Preparing catalogs with company's services and products- Visiting constructing sites and assisting in negotiations with foreign contractors - Dealing with companies and the representatives of Chamber of Commerce and Industry in Russia - Translating documents and official papers- Preparing business trips to Russia (booking hotels, tickets, preparing documents and so on)- Communicating with foreign companies and promoting business in foreign countries

Bachelor Of Arts - Ba, Chinese Language And Literature

Non-Degree Diploma, Chinese Studies

Non-Degree Diploma, Chinese Studies

College Diploma, English Language And Literature, General