Yuliia Samofal Email & Phone Number

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

Barcelona, Catalonia, Spain

Utilized Boolean and X-ray search tools on LinkedIn and Google to build a healthy and diverse candidate pipeline.Filled all open positions of Analytics Engineers within four months of joining the project.Achieved 100 percent (%) yearly diversity hiring plan for the project.Worked with engineering and corporate positions for different departments in the.

Kyiv City, Ukraine

Greeted and assisted visitors in the head office and assisted them with general inquiries to provide exceptional customer serviceIn charge of various office duties including answering, directing, and screening calls, taking messages, data entry, inbound and outbound emails, correspondencesUsed strong organizational skills to prioritize workload, ensuring.

Kiev, Ukraine

Responsibilities: Dealing with different difficulties customer’s requests Achievement daily and monthly targets Systematizing work process Managing out- bound and in-bound calls and chats Discovering insurance and medical systems of USA Dealing with insurance companies and medical providers Using CRM, OTRS systems on daily basis Following quality standards.

Dubai, United Arab Emirates

Educated in managing cash and banking operations. Handling the register of current expenses, balance sheet of each day, regular financial and statistical reports. I had improved the working process with delivery companies and success had trained 5 candidates for cashier position.

Ukraine

Had managed customer’s complaints and dealing with service centers, logistic and accounting departments. Learned how to become a team player and deal with “difficult” customers in stressful environments. Educated in standards of sales. Had trainings in showrooms famous home appliances creators as Samsung, Bosch and Kenwood. Achieved personal sales target.

Ukraine

Assisted in maintaining accurate and up-to-date financial records by entering data into accounting software, reconciling bank statements, and verifying transactionsProcessed invoices, bills, and payments from vendors, as well as issued invoices and statements to customersTracked accounts receivable and following up on outstanding paymentsMaintained records.

Ukraine

Managing large amount of inbound/outbound calls and solving entire complaints. Got trained in customers support, customer care standards. Resolving incoming difficulties due the standards of the company. Trained newcomers and learned how to work in a team and achieve personal target.

Master'S Degree, Accounting And Finance

Bachelor'S Degree, Banking And Financial Support Services