Yuliia Samofal Email & Phone Number

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

Barcelona, Catalonia, Spain

Utilized Boolean and X-ray search tools on LinkedIn and Google to build a healthy and diverse candidate pipeline.Filled all open positions of Analytics Engineers within four months of joining the project.Achieved 100 percent (%) yearly diversity hiring plan for the project.Worked with engineering and corporate positions for different departments in the company.Collaborated with hiring managers and HR teams to identify current and future staffing needs and provide support in all recruiting and hiring activities.Developed a healthy pipeline of diverse candidates for different projects, departments, and managers to succeed in the hiring process with the best talents.Provided feedback and suggested improvements to enhance recruitment processes, procedures, and communication.Designed an Offer letter for the particular project for better employer branding.Edited, updated, and posted Job descriptions according to the company’s standards.Participated in the hiring process the interns for the Analytics Engineering department.Conducted interviews with the possible candidates via Zoom (5-10 calls per working day).Successfully extended 27 Offer letters for the past year.Utilized Applicant Tracking System for efficient sourcing, tracking, and managing of potential candidatesUsed networking skills to successfully recruit for numerous positionsManaged Corporate Recruiting processes, sourcing potential candidates from various platforms and conducting initial screenings

Kyiv City, Ukraine

Greeted and assisted visitors in the head office and assisted them with general inquiries to provide exceptional customer serviceIn charge of various office duties including answering, directing, and screening calls, taking messages, data entry, inbound and outbound emails, correspondencesUsed strong organizational skills to prioritize workload, ensuring timely completion of tasks and overall office efficiencyManaged inbound and outbound emails, correspondences, and data entry using the company's digital databaseExperienced in managing general office administration, compile data, accurate records, filling systems, meeting schedulingAnswered questions for both internal and external stakeholders, enhancing overall communication within the organizationAssisted the director and technical director with document preparation, reports, and yearly budgetCollaborated with the accountant department by providing documents, records, reports, and other inquiriesDealt with numerous Ukrainian government agencies and prepared requested documents, signed agreements, official letters, and quarterly reconciliation reportsScanning, photocopying, typing, and editing documents, arranging courier deliveriesEstablished a healthy work environment by employing effective communication strategies to build trust among team membersMaintain inventory and procurement of all office supplies, ensuring the smooth operation of daily administrative tasksOrganized equipment delivery and custom services for three (3) company’s offices

Kiev, Ukraine

Responsibilities: Dealing with different difficulties customer’s requests Achievement daily and monthly targets Systematizing work process Managing out- bound and in-bound calls and chats Discovering insurance and medical systems of USA Dealing with insurance companies and medical providers Using CRM, OTRS systems on daily basis Following quality standards of the company and bringing a high level of services Dealing with medications request and saving algorithms Handling the medication savings program

Dubai, United Arab Emirates

Educated in managing cash and banking operations. Handling the register of current expenses, balance sheet of each day, regular financial and statistical reports. I had improved the working process with delivery companies and success had trained 5 candidates for cashier position.

Ukraine

Had managed customer’s complaints and dealing with service centers, logistic and accounting departments. Learned how to become a team player and deal with “difficult” customers in stressful environments. Educated in standards of sales. Had trainings in showrooms famous home appliances creators as Samsung, Bosch and Kenwood. Achieved personal sales target every month and target of the company.

Ukraine

Assisted in maintaining accurate and up-to-date financial records by entering data into accounting software, reconciling bank statements, and verifying transactionsProcessed invoices, bills, and payments from vendors, as well as issued invoices and statements to customersTracked accounts receivable and following up on outstanding paymentsMaintained records of gasoline used by company employeesSupported the director and the head accountant with general administrative tasks, including filing documents, organizing records, and responding to inquiries from internal and external stakeholdersOptimized accounts payable management for prompt payments and accurate recordsTracked accounts receivable and following up on outstanding paymentsManaged company's financial records using spreadsheet programs

Ukraine

Managing large amount of inbound/outbound calls and solving entire complaints. Got trained in customers support , customer care standards. Resolving incoming difficulties due the standards of the company. Trained newcomers and learned how to work in a team and achieve personal target.

Master'S Degree, Accounting And Finance

Bachelor'S Degree, Banking And Financial Support Services