- Managed data collection and analysis in Excel to profile local businesses of community members.- Delivered data-driven insights and recommendations derived from data analytics dashboards, enabling business owners to achieve revenue growth of up to 30% in subsequent months.

- Monitored product performance metrics and crafted impactful data visualization dashboards in Excel to disseminate data-driven insights across the organization.- Conducted exploratory data analysis and implemented data cleaning procedures to maintain consistency, integrity, and transparency.- Achieved 10x revenue growth for a new department during the first 6 months by leading customer support and customer success through data insights.- Applied diverse techniques, including interviews, brainstorming, and documentation analysis, to gather comprehensive business requirements from various stakeholders.

- Executed data aggregation and implemented robust data quality assurance processes, enabling the generation of insightful ad-hoc reports to inform strategic decision-making.- Analyzed data from 1000+ survey responses, utilizing findings to drive targeted improvements in customer success strategies, resulting in increased satisfaction and retention rates.- Created and maintained data-driven Excel dashboards to track and analyze key performance metrics.- Gathered project requirements from stakeholders, synthesizing insights to create comprehensive business documentation.