Yuliia Panasenko Email & Phone Number

Czechia

• Communicating with clients, suggesting improvements to their products, preparing reports for their business decisions and project evaluation
• Overseeing implementation of use cases to clients’ applications, websites, or online shops
• Supporting clients in bringing continuous improvement to their sites, shops, or apps (audit web pages and online shops; design, manage and evaluate AB tests; propose changes to enhance customer experience and raise.

• Oversaw the department’s operations and data collection methods
• Tracked client’s commercials and built revenue reports
• Spearheaded implementation and constant improvement of automated customer journeys internally to the company’s staff and externally to our client base and partners (approx. 3500 users in total)

• Designed and launched a new training subscription model
• Implemented and maintained training programs for more than 1000 alumni per annum
• Set up effective data-driven communication with clients in the CRM system
• Led vendor selection and integration of company’s first Learning Management System (LMS): roll out in 2 months, connected LMS with our internal systems, data mapping with CDXP platform
• Responsible for business automation (such as a sign-up process) via LMS API… Show more
• Responsible for business automation (such as a sign-up process) via LMS API integration which enabled to handle large amounts of enrollments smoothly Show less

• Run paid social media campaigns on LinkedIn and Facebook to increase brand awareness and target MQLs
• Co-created campaign evaluation reports with the marketing managers

• Asset management administration
• Month-end closing activities - preparation and booking of ledger entries
• Support on the production of management reports