Yuliia Voronina

Yuliia Voronina Email and Phone Number

Customer Service Representative @ K Line Europe GmbH
Málaga, AL, ES
Yuliia Voronina's Location
Málaga, Andalusia, Spain, Spain
About Yuliia Voronina

I have successfully managed the onboarding process for new hires at Welocalize, a leading language service provider, ensuring their compliance and readiness for the project. I have also provided excellent customer service and assistance to users of Grammarly, a popular writing tool, resolving their issues and improving their experience. Additionally, I have contributed to the social media activities of Arrabal-AID, a non-profit organization that supports vulnerable groups. I am an open-minded and customer-oriented team player who values collaboration, communication, and learning. I am always eager to participate in international projects and expand my horizons.

Yuliia Voronina's Current Company Details
K Line Europe GmbH

K Line Europe Gmbh

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Customer Service Representative
Málaga, AL, ES
Website:
kline-europe.de
Employees:
154
Yuliia Voronina Work Experience Details
  • K Line Europe Gmbh
    Customer Service Representative
    K Line Europe Gmbh
    Málaga, Al, Es
  • Welocalize
    Talent Community Coordinator (Onboarding Support)
    Welocalize Jan 2023 - Jun 2023
    Spain
    - managing the onboarding process for new hires, including coordinating with hiring managers and various departments to ensure that all necessary paperwork and training are completed;- ensuring that all new hires are compliant with project requirements;- communication with new hires, providing timely and accurate information to them about the project, onboarding sequence process, giving access to work platforms;- ongoing support to new hires throughout their onboarding sequence process, including answering questions about the registration form, financial and tax requirements, troubleshooting registration issued;
  • Grammarly
    Customer Support Representative
    Grammarly Jan 2022 - Aug 2022
    Ukraine
    - answering customer queries related to the product, including its features, pricing, and billing. - providing assistance with account setup, configuration, and customization;- identifying and reporting bugs to the product or engineering teams;- improving customer experience by gathering customer feedback and identifying areas of improvement;- troubleshooting and resolving issues that customers encounter while using the product.
  • Arrabal-Aid
    Communication Assistant
    Arrabal-Aid Feb 2021 - Nov 2021
    Málaga, Andalusia, Spain
    - social media managing (Instagram, Facebook, Website)- graphic design- recording and editing videos for Youtube
  • Develium.Io
    Lead Generation Manager
    Develium.Io Jun 2020 - Feb 2021
    Ukraine
    - researched and identified potential leads through various channels;- provided exceptional customer service to prospects and clients;- developed and maintained a database of leads and prospects for future reference;- analyzed and reported on lead generation metrics to track progress and identify areas for improvement;- managed and prioritized multiple tasks and projects to meet deadlines;- collaborated with cross-functional teams to develop effective lead-generation strategies.
  • Document Print
    Printing Center Manager
    Document Print Dec 2016 - Jun 2020
    Vinnytsya, Vinnytsya, Ukraine
    - pre and post-print operations- customer service- office maintaining- supervising and allocating job duties to print operators- editing manuscripts- design page layouts- communication with contractors- managing student coworking space
  • Moody Gardens®
    Server Assistant
    Moody Gardens® Jul 2015 - Aug 2015
    Galveston, Texas
  • Galveston Island Historic Pleasure Pier
    Games Attendant
    Galveston Island Historic Pleasure Pier May 2015 - Aug 2015
    Galveston, Texas

Yuliia Voronina Skills

Leadership Русский Workday Coreldraw Illustrator Tilda Менеджмент Служба Поддержки Graphic Design Photoshop Software As A Service Customer Satisfaction Издательское Дело Поддержка Клиентов Video Editing Communication English Office Administration Видеомонтаж Photography Okta Administration Office Equipment Maintenance Publishing Management Корректура Talent Management Lever Recruiting Software Коммуникация Английский Язык Графический Дизайн Editing Фотографическое Искусство Customer Service Community Management Onboarding Customer Support Canva Social Media Communications Management Teamwork Zendesk Analytical Skills Problem Solving Written Communication Lever Talent Suite Редактирование Indesign Командная Работа Социальные Медиа

Yuliia Voronina Education Details

  • Eastern European National University
    Eastern European National University
    Publishing Business And Editing

Frequently Asked Questions about Yuliia Voronina

What company does Yuliia Voronina work for?

Yuliia Voronina works for K Line Europe Gmbh

What is Yuliia Voronina's role at the current company?

Yuliia Voronina's current role is Customer Service Representative.

What schools did Yuliia Voronina attend?

Yuliia Voronina attended Eastern European National University.

What skills is Yuliia Voronina known for?

Yuliia Voronina has skills like Leadership, Русский, Workday, Coreldraw, Illustrator, Tilda, Менеджмент, Служба Поддержки, Graphic Design, Photoshop, Software As A Service, Customer Satisfaction.

Who are Yuliia Voronina's colleagues?

Yuliia Voronina's colleagues are Patrick Pesch, Christina Marzouk, Ahmed Yehia, Mohamed Shafie Mba,pmp,rmp, Sandy Samaan, Giorgi Mkhitarian, Farah Radwan.

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