Yulius Teong Email & Phone Number

Canberra, Act, Au

Canberra, Australian Capital Territory, Australia

Maintaining and repairing print equipment on our client based site to ensure a high standard of copy quality, equipment cleanliness and changing of consumables, in accordance with the agreed services levelsProviding face to face and occasional over the phone technical support to onsite clients while maintaining a high level of customer serviceCoordinating and performing basic fault preventative servicing in relation to the printing equipmentProviding first and second level response… Show more Maintaining and repairing print equipment on our client based site to ensure a high standard of copy quality, equipment cleanliness and changing of consumables, in accordance with the agreed services levelsProviding face to face and occasional over the phone technical support to onsite clients while maintaining a high level of customer serviceCoordinating and performing basic fault preventative servicing in relation to the printing equipmentProviding first and second level response on equipment faults in line with Konica Minolta's customer service values/customer statement of work obligations and escalating specific technical equipment/software issues to Konica Minolta HelpdeskEnsuring paper stock is managed to agreed levels, and filling paper traysConsumables management – ordering inventory and replacing toner Customer User Training – providing scheduled or ad hoc training to Customer users in relation to the operation of the printerProviding a connectivity between Client and Konica Minolta for devices Show less

Belconnen

Service AdvisorRaise/ booking orders, quoting and finalizing orders.First person to greet and welcome customers in.Communication with internal and external client, managing expectation of clientsIdentifying payment methods either internal or external.Making sure services or repairs are done in a timely manner.Paperworks processes are done accordingly.Upkeep NPS system, making sure customer satisfaction.Admin duties, filing and… Show more Service AdvisorRaise/ booking orders, quoting and finalizing orders.First person to greet and welcome customers in.Communication with internal and external client, managing expectation of clientsIdentifying payment methods either internal or external.Making sure services or repairs are done in a timely manner.Paperworks processes are done accordingly.Upkeep NPS system, making sure customer satisfaction.Admin duties, filing and upkeep of the office.Reconciliation of banking at the end of day. Making sure payments are collected correctly. Show less

Minter Ellison

Head-BaristaPreparation of all beverages and menu itemsHandling of customers and point of sale in a high traffic locationManagement and tracking of all perishable stock provisionsRoutine end of the day inspection of the outlet to ensure that all service areas and equipment meets health and maintenance standards

221 London Circuit

BaristaPreparation of all beverages and food itemsHandling of customers and point of sales in a high traffic locationManagement and tracking of all perishable stock provisionsRoutine end of the day inspection of the outlet to ensure that all service areas and equipment meets health and maintenance standards

Bangsar Village Ii, Kuala Lumpur, Malaysia

• A key member for the setup and success of Marmalade Café, having overseen the launch of three branches and a spin-off, one relocation, and several periodic revamps • Oversaw operations at each branch/outlet, including a central kitchen• Responsibilities apart from day-to-day operations included human resources, procurement, costing/budgeting, product development, and logistics • Ensured that consistency in product quality was maintained, and introduced new ideas to update the… Show more • A key member for the setup and success of Marmalade Café, having overseen the launch of three branches and a spin-off, one relocation, and several periodic revamps • Oversaw operations at each branch/outlet, including a central kitchen• Responsibilities apart from day-to-day operations included human resources, procurement, costing/budgeting, product development, and logistics • Ensured that consistency in product quality was maintained, and introduced new ideas to update the business’ product and service offerings • Was the custodian of all operational matters and the sole contact person between the business and its suppliers/vendors• Successfully trained and handed-over responsibilities to two new managerial hires who will be replacing my role Show less

The Intermark

• Consulted on a restaurant startup in the CBD • Sourced for all equipment, working around a prescribed budget• Implemented an inventory management and workflow process, reviewed costs, and introduced cost saving strategies • Connected and liaised with suppliers and vendors to promote a scaleable operation for the business owners• Sourced, recruited and trained new staff• Initiated marketing and promotional activities with the resident and neighbouring customer base• Set… Show more • Consulted on a restaurant startup in the CBD • Sourced for all equipment, working around a prescribed budget• Implemented an inventory management and workflow process, reviewed costs, and introduced cost saving strategies • Connected and liaised with suppliers and vendors to promote a scaleable operation for the business owners• Sourced, recruited and trained new staff• Initiated marketing and promotional activities with the resident and neighbouring customer base• Set up logistics between the business and its suppliers/vendors, which covers food, raw materials, and office works Show less

Publika Shopping Galerry

Klcc, Kuala Lumpur

• Handled the setup of a franchise business which specializes in consumer logistics and miscellaneous office works • Sourced, recruited and trained new staff after having undergone the relevant training provided by HQ • Implemented an in-house operational workflow to manage incoming/outgoing parcels and documents as well as service offerings • Created a standard operating procedure to allow center associates to work and function autonomously

Kepong, Kuala Lumpur

• Managed the inventory and stocking of automotive parts, including the monitoring of stock inflow/outflow• Custodian of data involving all automotive parts and corresponding serial numbers; in charge of entering, organizing, and updating the relevant information and details

• Managed the inventory and stocking of automotive parts, including the monitoring of stock inflow/outflow• Custodian of data involving all automotive parts and corresponding serial numbers; in charge of entering, organizing, and updating the relevant information and details

Media

Woodwork Visual Art Art Installation

Education record

Spm