Yun Yi Email and Phone Number

Prep Menu items to stock.

Cultivates and maintains ongoing customer relationshipsIdentifies needs of customers and delivers services and/or products that are specific to the customer need in order to generate revenueUses computerized systems for tracking, information gathering, and/or troubleshootingEnsures customers receive the best service possible through processing orders, preparing general correspondence, and coordinating with other functions as requiredHandles customer calls/correspondence for service, scheduling, and billing inquiriesCommunicates with branch personnel to resolve service and scheduling issues

Troubleshoot networking issues based on what issues were happening (fiber and copper) Troubleshoot hardware errors or failures and replace failing components in order to get devices in operation. Order parts for the devices based on the approved list of parts devices can use.

Tier 1 Technician

Interview and Train new employees Close out till at the end of shift Order inventory and rotate stock

 Held accountable for opening and closing the restaurant doors with minimal supervision. Escorted personnel to restricted areas within the airport and disposed restaurant waste during/after business hours. Expected to prepare ingredients to be ready and available for use during peak business hours.

 Prepared a diverse set of meals in a fast-paced environment and delivered them in a timely manner. Delegated duties to servers/kitchen helpers to decrease the number of incorrect orders. Needed to accommodate for various customer requests while cooking. Maintained kitchen standards with other chefs in order to comply with food safety regulations.

 Created service tickets and detailed documentation, in progression of work, for team members to follow. Specialized in basic vehicle maintenance/repairs and oil changes.

 Prepared a diverse set of meals in a fast paced environment and delivered them in a timely manner. Delegated duties to servers/kitchen helpers to decrease the amount of incorrect orders. Needed to accommodate for various customer requests while cooking. Maintained kitchen standards with other chefs in order to comply with food safety regulations.

 Responsible for the check-in and checkout experience of customers. Helped promote products by being part of the weekend sales team.

 Responsible for closing out registers and balancing it for the next morning shift. Ensured that new hires were following DQ’s standard operating procedures (SOP). Kept store marketing and advertisements updated throughout the store. Resolved a multitude of customer complaints by providing solutions that end with positive feedback.