Yunnan Andrea Lobo Email and Phone Number

Assist in preparation and administration of payroll run and reports.Process payroll changes such as, vacation, manual adjustments, and check for accuracy prior to submittingpayroll for review.Review and audit manual adjustments (i.e. benefit premium payback) and ensure accurate and timelyapplication to employee pay.Resolve issues related to payroll input and providing information as required.Validate payroll information, prepare, and amend Record of Employment (ROEs), respond to, or refer queries tothe appropriate team for resolution.Identify, research, and resolve discrepancies on EFT payments and other payment issues.Working closely with the Payroll Supervisor support the day-to-day activities of the department.Maintain an accurate knowledge of best practice payroll procedures, company policies and governmentlegislation.Develop and support systems and processes to ensure the efficient and effective functioning of the payrolldepartments’ dc Assist (Service Now) ticketing receipt and response process.Develop and ensure timely customer centric team responses to Payroll queries, as required.Provide cross-training and back up support to ensure seamless payroll process.Prepare invoices, garnishment, or government AP remittance request for payment to the vendor.Prepare requests, ensure materials are confidential and given only to authorized parties.Maintain strong cross functional team relationships.Manage departmental calendar and events planning, in consultation with management.Provide high level administrative support to all Payroll team colleagues as and when required.

• Participating in the identification of current and prospective staffing requirements and job vacancies and coordinate applicable recruitment and selection.• Conducting interviews for different staffing requirement.• Prepare recruitment advertisements and ensure they are included on the Job Boards (Indeed and LinkedIn)• Providing information and answering employee questions about payroll related matters.• Managing and manually collecting and reviewing timesheets.• Calculating payable hours, commissions, bonuses, tax withholdings, and deductions and preparing and issuing earnings statements on QuickBooks.• Issuing pay checks and managing direct deposits and Maintaining employee records.• Resolving issues employees have with timesheets, and other payroll matters.• Changing employee bank records when necessary to process payments accurately

Australian Technical and Management College (ATMC) is a nationally recognized Educational Institute that offers Professional Year Programs for Accounting and ICT graduates.The key objective of this role is supporting and managing various aspects and areas of Internship Placements for the Professional Year Program from end to end, including:• Compliance• Business Development • Quality Assurance• Risk & Compliance• Safety (WHS) The role's main duties include:• Conducted around 50+ company site inspections to see whether they abide by Work, health, and safety requirements.• Coordinated with on-site interviews for 60+ candidates by assessing the availability of the hiring team.• Interviewed students to review their resumes and coached them on their skills.• A proven track record of meeting deadlines while maintaining a high level of professionalism• Assisted in building Program policies and developed documents and relevant associated documentation to meet the Program Internship Framework by using Microsoft office to guarantee a positive process.• Supported audit activities through the accurate production of reports and other important data and metrics to meet quality assurance and compliance requirements.• Program and aided with the resolution of internship complaints through daily involvement, investigation, and escalation.

• Provided first-rate assistance to the new students ranging from helping with accepting their offer, navigating the enrolment, and timetabling process to ensure our students are feel supported through what can be a challenging start to their journey.• Provided tailored advice to different cohorts of students with a particular focus on assisting students with accepting their offers and enrolling into their first class.• Communicated with students through Outbound Calling, Inbound Assistance, Live-Chat Triage of students requiring assistance to receive a phone call, Live-Chat First Contact resolution of student issues, and Transfer of majors to study plans and expanding

• Assisted in the end-to-end recruitment process and delivery of internal training programs were required• Communicated with candidates and solved their problems regarding employment• Provided effective document control of all human resources documents and correspondence• Handled and conducted reference checks• Handled the Fast Track 360 software to add and retrieve data of candidates

• Handled overseas recruitment like India, Gulf countries, and Africa.• Handled end-to-end recruitments across middle and senior levels using techniques like client acquisitions, headhunting & mapping, networking & referencing job sites.• Screened of candidate profiles, conducting the preliminary round of interviews, perform the initial due diligence in terms of their career aspirations, relocation constraints, current and expected salary and recommend suitable candidates to the client.• Engaging with clients and doing business development.