Building own portfolio with new prospects,Creating and executing new projects,Supporting all export operations,Communicating with related external partners,Managing whole the process & participating in International Exhibitions,Following on-time delivery and distribution schedule to make sure customer satisfaction,Working in coordination for the relevant products with Project, Planning, Quality and Shipment departments during the process of products until shipment,Establish and maintain existing&new customer relationships and grow profitable sales.

Managing online channels such as Booking.com, Expedia,com, Hotelbeds, Hrs, B2B offline reservations,Using Opera Full Service PMSManaging all B2C and B2B reservations.Assisting clients with planning and making reservations.Suggesting local tourists' attractions and places.Process payments and send reservation confirmation to the clients.Communicating with the Front Desk to confirm the reservation.Explaining to the clients about the services the company offers.Answering the clients' questions and complaints.

Being a supervisor of the Sales Team,Managing online channels such as Booking.com, Expedia,com, Hotelbeds, Hrs, B2B offline reservations,Using Opera Full Service PMSManaging all B2C and B2B reservations.Assisting clients with planning and making reservations.Suggesting local tourists' attractions and places.Process payments and send reservation confirmation to the clients.Communicating with the Front Desk to confirm the reservation.Explaining to the clients about the services the company offers.Answering the clients' questions and complaints.Providing the clients with additional services or special services.Sorting out any issues that may arise during online payments.Giving information in regards to the cancellation policiesProviding excellent customer service and customer satisfaction.Managing all the guest's emails and calls.

Managing all B2C and B2B reservations.Assisting clients with planning and making reservations.Suggesting local tourists' attractions and places.Process payments and send reservation confirmation to the clients.Answering the clients' questions and complaints.Providing the clients with additional services or special services.Sorting out any issues that may arise during online payments.Managing all the guest's emails and calls.

Basic Check-in Check-out processReporting to management and performing administrative duties.Answering telephone calls, as well as screening and forwarding calls.Scheduling and confirming appointments, meetings, and events.Welcoming and assisting visitors in a friendly and professional manner.Handling basic inquiries and sorting mail.Copying, scanning, and filing documents.

Worked as an event specialist and technical translator. Main duties and responsibilities are shown below;Creating and managing our events calendarProcessing payments and invoicesManage event check-in and registration processGreet guests and provide them with event informationAssist with event setup and breakdownEnsure event space is clean and organizedMonitor event space to ensure safety and securityAssist with event logistics and managementCollaborate with the event coordinator to ensure successful operations