Product Manager
Current• Led the Agile delivery process and ensure smooth, on time execution of the planned Sprints with highest quality• Led numerous project deliverables during implementation, including RFP-Budget Sign Offs, Workshops, solution design, process build, acceptance criteria, data mapping/transformation, UAT and other project artefacts.• Led the product team during technology implementations/enhancements/upgrades and work successfully as a liaison with various internal business/technical partners.• Elicitation of strategies, techniques for project deliveries, at the right level of detail and scope to accomplish all the stakeholders’ needs and led in comprehending the business criticality with set priorities.• Led the Product Design function and prioritize the efforts to develop use cases (User Stories) for business processes.• Engage internal stakeholders, customers and BPO's to provide detail triage for technical and functional intake of business requirements and build the technical solution design.• Define project objectives, ROI, success metrics in accordance with client needs, and execute holistic strategy for project deliverables• Collaborate with PM, engineering, and operations peers to refine and deliver strategic and tactical plans and objectives, product specifications based on agile process.• Continuously improve current solution design, service visibility, incident response and insights, provide input to QA for creation of test plans and strategies• Led the feature rollouts. projects by collaborating with stake holders, customer-facing teams, and analyzing the feature impact, and preparing suitable communications• Led the testing plans, and execution, as well as the training, troubleshooting, and project management aspects of addressing business and operational needs• Define, discover, interpret data models, and assist in the design and configure of analytics reporting dashboard to help business users make an informed decision.