- Analyse des performances des ventes pour distinguer les tendances entre les opportunités gagnées et celles perdues.- Évaluation des raisons des échecs et des rejets d'opportunités afin d'améliorer les processus.- Création de dashborads dans Salesforce pour visualiser et interpréter les données.- Conception et création de tableaux de bord interactifs avec Tableau Prep et Tableau.- Analyse approfondie des performances de vente à l'aide de l'algorithme K-means.- Collaboration avec des équipes interfonctionnelles pour fournir des informations exploitables.

- Regularly analyze customer feedback on various platforms to understand their perceptions, needs, and preferences, as well as the strengths and weaknesses of the company from a customer perspective. - Conduct a SWOT analysis of the company's situation and formulate strategic recommendations to strengthen its position in the market.

- Create and verify invoices on Excel for fraud detection using Vlookup and Index-Match. - Gather information on voucher usage, identifying trends, usage patterns, and opportunities for expense optimization. Communicate updates, policies, and changes related to vouchers with relevant stakeholders. - Contribute to the creation of charts to visualize analyzed data more effectively and intuitively

- Analyze costs and revenues on the ERP system and provide reports to the financial manager. - Process and analyze various accounting documents such as invoices, bank statements, and financial statements to ensure accuracy and provide reliable financial information for decision-making. - Assist cashiers in managing cash by implementing strict control procedures.