Yuri Andrerson Email & Phone Number

Taiwan

Tbilisi, Georgia

Campina Grande, Paraíba, Brasil

• Manage B2C and B2B client relationships using effective communication and conflict resolution to ensure satisfaction and retention.
• Lead Customer Relationship Management (CRM) initiatives with innovative technologies and data analytics to personalize interactions and build loyalty.
• Promote a customer-centric approach to improve Customer Experience (CX) and exceed service expectations.
• Oversee sales management in a Software as a Service (SaaS) environment, implementing… Show more
• Oversee sales management in a Software as a Service (SaaS) environment, implementing strategies to boost revenue and expand the client base.
• Conduct Data Analysis to identify market trends, customer preferences, and sales opportunities for informed decision-making.

Dublin, County Dublin, Ireland

3 months transcription, translation PT-EN project.

Campina Grande, Paraíba, Brazil

• Proficiently managed accounting data entry and record-keeping tasks with meticulous attention to detail.
• Conducted thorough bank reconciliations to ensure accurate financial reporting and compliance.
• Provided exceptional customer service to both B2B and B2C clients, resolving inquiries and concerns promptly and effectively.
• Participated in comprehensive accounting audits to maintain regulatory compliance and assess financial integrity.

Campina Grande, Paraíba, Brazil.

• Spearheaded affiliate development initiatives to expand business partnerships and increase revenue streams.
• Provided exceptional customer service while managing cashier duties, ensuring smooth transactions and customer satisfaction.
• Reported directly to the CEO, delivering comprehensive reports on business operations and performance metrics.
• Optimized vehicle management processes to enhance efficiency and reduce operational costs.
• Demonstrated strong leadership skills by… Show more
• Demonstrated strong leadership skills by effectively leading and motivating teams to achieve organizational goals.

João Pessoa, Paraíba, Brazil

• Excelled as a telemarketing salesperson, effectively promoting and selling food and beverages to restaurants and supermarkets across the region.
• Achieved outstanding results by consistently exceeding daily sales goals, averaging approximately US$ 250 per day.
• Successfully managed sales across multiple platforms, leveraging diverse channels to maximize reach and impact.
• Developed and executed a targeted sales strategy focused on high-value products, driving profitability and… Show more
• Developed and executed a targeted sales strategy focused on high-value products, driving profitability and enhancing customer satisfaction. Show less

Campina Grande, Paraíba, Brazil.

• Provided exemplary customer service to B2C clients, ensuring prompt resolution of inquiries and issues to enhance overall satisfaction.
• Offered comprehensive customer support on financial products, delivering expert guidance and assistance to clients seeking financial solutions.
• Cultivated strong client relationships through proactive communication and personalized support, fostering loyalty and trust.
• Utilized in-depth knowledge of financial products to address client needs… Show more
• Utilized in-depth knowledge of financial products to address client needs effectively, resulting in increased customer retention and satisfaction. Show less

Campina Grande, Paraíba, Brazil.

• Delivered exceptional customer service to both B2B and B2C clients, ensuring prompt resolution of inquiries and issues to enhance overall satisfaction.
• Provided multi-skilled customer service across mobile and landline telephony, as well as technical support for various devices, showcasing versatility and expertise.
• Implemented effective strategies for customer retention and financial service, utilizing insights to enhance client satisfaction and drive business growth.
• … Show more
• Leveraged strong communication and problem-solving skills to address diverse customer needs and exceed service expectations. Show less