Rui Ying Yu Email & Phone Number

Singapore

•Invoice matters: Involved in invoice creation. Ensure that invoices are accurate and properly recorded in the company's financial records•Menu creation: Outline the different services offered and ongoing updates to reflect changes in seasonal availability and customer feedback. Oversee the overall operations of the warehouse, including determining what services to offer and how to price them.•Financial Oversight: Monitor daily operational cash flow and incoming funds. Handle supplier payments and outstanding payments from customers with overdue balances. Identify cost-saving opportunities and implement strategies to improve profitability while maintaining high standards of service.•Stockpiling: Determine stockpiling strategies based on market trends, demand forecasts and available storage space. Coordinate with suppliers to ensure timely delivery of goods and maintain optimal inventory levels.•Retail Operations: Manage retail activities within the warehouse, including setting prices, arranging displays, and providing customer service. Ensure that retail areas are well-maintained and stocked with a variety of products to meet customer needs.•Wholesale Distribution: Develop and maintain relationships with wholesale customers, such as retailers, restaurants, and distributors. Negotiate contracts, process orders, and coordinate deliveries to ensure timely fulfillment of wholesale orders.

Singapore, Singapore

- Customer Service: providing exceptional service to customers- Order Management: Efficiently manage customer orders, ensuring accuracy and timeliness. Collaborate with other team members to coordinate the delivery of food to customers- Billing and Payment Processing: Handle transactions accurately and efficiently. Handle any payment-related queries or issues professionally.- Team Collaboration: Work closely with other staff members to ensure seamless communication and cooperation. Support team members during busy periods and contribute to a positive work environment- Upselling: Proactively promote menu items, specials, and promotions to customers. Utilize product knowledge to recommend complementary items and enhance the overall dining experience- Training and Development: Providing training opportunities to new staff members to enhance their skills and versatility- Performance Monitoring: Monitoring the performance of staff members to ensure that they are effectively fulfilling their assigned roles and responsibilities. Providing feedback and support as needed

Singapore, Singapore

Assisted in preparing and making the different drinksMaintaining the cleanliness and orderliness of the shopOrganising stocks and setting up of the shop at times or ceasing business at closing timeProcess transactions and serve customers at timesManage customer service and interact with customers to handle their enquiries

Gce A-Level Certificate

Activities and Societies: Library Club from 2021-2022.Vice Chairperson in charged of Co-Curricular Activity (CCA) Value-In-Action project..

Education record